•Led the Digital Value Chain Strategy across LATAM, improving customer service processes, order management, and distribution.•Spearheaded the digital transformation agenda, aligning global, regional, and local teams to enhance supply chain capabilities and optimize customer collaboration.•Managed the standardization of tools and processes, ensuring the adoption of common KPIs, technologies, and methodologies across LATAM markets.•Developed and implemented training programs, manuals, and governance models for digital capabilities, ensuring seamless process execution.•Collaborated with IT, demand planning, and master data teams to ensure data integrity and support business goals.•Acted as a digital ambassador for customers, focusing on issue escalation and client satisfaction, resulting in improved service metrics and customer relationships.

-Data analysis and report generation using Power BI, Oracle, SQL, and internal sources.-Creation and design of interactive dashboards in Power BI to visualize key performance indicators.-Evaluation of global trends in supply chain and adoption of best practices.-Management of key customer experience indicators (NPS, CSAT, CES) and action plans to improve customer satisfaction.-Integration of indicators with S&OP and S&OE for strategic supply chain planning.-Establishment of standards for e-commerce and traditional channel indicators in Latin America.-Management of key customer experience indicators (NPS, CSAT, CES) and action plans to improve customer satisfaction.-Integration of indicators with S&OP and S&OE for strategic supply chain planning.

+ Taking part in the negotiation process regarding price level, and/or quantity, quality, and logistics E2E,+ Work with internal and external stakeholders to evaluate appropriate methods for optimizing inventory levels using methodology KB, VMI, quick-ship programs and lot size and lead time methodologies+ Work closely with and support Commodity Leaders and Region Supply Leaders by providing customer/supplier feedback and assuring compliance of order placement with strategic supply base.+ Monitor inventory data in plant and/or distribution centers to analyze unhealthy stock, inventory days, safety stock levels, and lot sizes.+ Assist or lead in driving continuous improvement in accordance to Schneider Performance System (SPS), ISO standards, and plant and organizational metrics.+ Digital Procurement Projects

+ Purchasing in 2018 for 7MUSD+ Requisitions, (prices, new contracts)+ Purchase Order following+ KPI+ Non-Conformity+ Supplier support+ Supplier Development and Consolidation+ Negotiation with suppliers, productivity, price lists+ Inventory+ Kanban+ Vendor Master+ Invoice for price difference+ Nonproductive Requisitions.+ 5’s

+ Measurement of times and movements+ Ergonomic studies+ Kaizen+ 5’s