Marco Ordoñez Rodas Email & Phone Number

Peru

Objective:- Facilitate the professional growth of individuals by providing the tools and connections necessary to enhance their skills and access job opportunities that foster their growth and happiness.Responsibilities:- Develop and execute growth strategies to expand and position Skallent in the market.- Represent the company at events, classes, and lectures.- Create and manage content for social media, ensuring its relevance and alignment with company objectives.- Design and maintain an intuitive and accessible website, implementing improvements based on feedback and analysis.- Adopt new technologies and methodologies to innovate and improve the products and services offered.- Monitor key performance indicators (KPIs) and adjust strategies as needed to ensure success.- Build and maintain key relationships with partners, clients, and stakeholders.- Design and structure each course to be taught, ensuring alignment with company objectives and the target audience’s needs.- Develop strategies and execute actions for service sales, maximizing revenue and customer acquisition.- Provide exceptional customer service, addressing client needs and concerns quickly and effectively.- Lead and execute comprehensive plans in key areas such as marketing, finance, and engineering.- Continuously innovate and refine the product, focusing on providing an excellent user experience.

Objective:- Develop digital product prototypes, aiming to improve the user experience through customer-centric design and the application of innovative practices based on the latest industry trends.Responsibilities:- Contact and collaborate with potential clients to identify their needs and offer prototype solutions for web and mobile applications.- Develop high-quality prototypes and digital products, meeting client requirements and deadlines.- Conduct thorough research and evaluations to understand user needs through interviews and data analysis.- Design and build websites and applications using advanced methodologies and appropriate programming languages, ensuring an optimal user experience.- Stay updated with the latest trends and technologies in UX/UI design and web development to apply innovative and effective practices.

Objective:- Achieved increased customer satisfaction through personalized solutions and constant communication.Responsibilities:- Address inquiries and complaints from various company clients through efficient and innovative solutions.- Continuously contact the client portfolio to assess satisfaction with the service.- Acquire new potential clients for the sale of the company's professional services.

Objective:- Achieved an 83% increase in candidate placement success rates through personalized strategies, enhancing the experience for both clients and candidates.Responsibilities:- Provide specialized consulting services to clients by thoroughly analyzing their market requirements to make informed decisions and achieve better results.- Develop and implement diverse strategies to recruit and select the most suitable candidates for a position.- Deliver efficient service, ensuring highly satisfactory experiences.- Address client inquiries, complaints, and suggestions.

Objective:- Achieved a 64% increase in social media reach through metric-driven strategies, while optimizing the customer experience, resulting in a 35% increase in sales of educational products.Responsibilities:- Design and execute plans to promote educational products.- Analyze metrics to enhance brand reach and engagement.- Ensure satisfactory experiences through high-quality customer service.- Address inquiries and complaints with a detailed and efficient approach.- Recruit and train the team to foster their development and the success of the department.- Implement features to optimize user experience.- Collaborate with senior management on key initiatives for business growth.

Objective:- Optimized response time while ensuring accuracy and regulatory compliance in the generation of key financial reports.Responsibilities:- Assist in the creation, analysis, and presentation of detailed reports on collections, refunds, and audits, ensuring accuracy and compliance with established standards.- Receive, record, and efficiently respond to inquiries, complaints, and requests from taxpayers, ensuring timely and professional assistance.- Provide support in operational and administrative tasks, facilitating the optimal execution of the audit team's functions.

Objective:- Successfully reduced response times to internal requests and optimized product availability in the warehouse, ensuring efficient resource management.Responsibilities:- Efficiently and proactively address internal requests.- Manage and oversee warehouse product rotation to ensure availability.

Licenciado En Administración De Empresas

Maestro En Gestión Del Talento Humano