With over three decades of experience in the IT sector, I have a deep passion for driving digital transformation and optimizing business processes through innovative technological solutions. Throughout my career, I've had the opportunity to lead ERP implementation projects in various international contexts, from Portugal and Spain to Thailand and Ivory Coast. This global experience has shaped my ability to communicate and collaborate effectively in multicultural environments.As an IT consultant, I have a proven track record of delivering tailored solutions that meet clients' specific needs, from managing web servers to administering backup systems. Additionally, as an IT Director, I've spearheaded digital transformation initiatives, ERP development, and IT service management, always with a focus on continuous improvement and operational excellence.Fluent in Portuguese, English and Spanish, and with a functional understanding of French, I am well-positioned to collaborate in multilingual environments. I'm always on the lookout for new challenges and opportunities to apply my expertise, learn new skills, and contribute to the success of organizations.Let's connect and explore how we can collaborate to achieve common goals!
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Erp Consultant And Project ManagementSistrade Jun 2018 - Sep 2020Porto, PortugalResponsible for managing and implementing the Sistrade ERP in various international markets, including Portugal, Spain, Italy, Thailand, and Côte d'Ivoire. Actively contributed to clients' digital transformation through process optimization and improved communication flows. Efficiently coordinated teams to ensure project success in multicultural environments.- Comprehensive project management: Supervised all stages of ERP implementation, ensuring compliance with deadlines and specific client requirements.- Multilingual technical support and incident escalation: Managed and resolved Level 1, 2, and 3 support tickets, ensuring responsive assistance and high client satisfaction.- Process optimization: Analyzed and improved internal processes to enhance operational efficiency and reduce response times. -
It Consultant And CtoSr. Studio Jan 2001 - May 2018Gondomar, Porto, PortugalLed IT consulting services, internet consulting, and managed hardware and software for a diverse client base. Administered web servers, covering domain hosting, websites, and email accounts. Responsible for assembling, installing, and configuring computers, printers, networks, and backup systems at client sites.- Server administration and IT infrastructure: Configured and maintained servers and networks, ensuring high availability and security for client services.- Equipment and systems management: Installed and configured hardware and software, delivering tailored solutions to meet client needs.- Diagnosis and problem resolution: Proactively identified and efficiently resolved hardware and software issues, ensuring service continuity. -
It DirectorSpeue Engineers Syndicate Jul 1989 - May 2018Porto, PortugalDirected the IT department, leading digital transformation initiatives, including ERP development, financial management, and legal support.Oversaw training programs and managed the organization’s IT services.
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Information Technology InstructorFinenterprise Sep 2005 - Feb 2006Porto, PortugalSpreadsheets training (Excel)Documents Files (Word)Computer Training initiationHealth Information Management Training
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Marco Ríos Pita
Operations I Supply Chain I Strategy I Digital Marketing I Content Creator I Educator I TrainingUnited States1gmail.com -
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