A Strategy-driven Leader with a reliable and consistent track record of success in driving effective IT strategies in the luxury hospitality and travel marketplace at multinational publicly traded companies, I understand the importance of results. Being an astute senior executive of IT with the ability to implement customer relationship management (CRM) systems, deploy cybersecurity services, and train employees to perform at a high level, I revel in the challenges of accomplishing goals where software/hardware problems threaten to impact the organization’s bottom line negatively. I am a passionate contributor with a laser-focus on exceeding organization expectations and enhancing the customer experience.During my career, I have worked to identify future trends, facilitate IT process improvements, and align IT with business objectives in 24 countries. As a leader, I have managed large teams while earning a reputation as a robust and empowering leader. A few of my recent successes include: ► Deployed fully managed cybersecurity services to 100+ locations in 24 countries at Belmond Ltd.; completed project on time (within 12 months) and within budget ($1.5M+) with a very limited number of internal resources (1-2 IT staff).► Helped to drive successful re-branding of Orient-Express to Belmond with no unexpected downtime or disruption to normal business activities and Internet-based revenue generation.► Reduced number of IT deficiencies to non-meaningful values from 2015 onward by designing a complete set of internal IT policies, procedures, and control mechanisms.► Promoted to Director of IT – Europe, Group Director of IT Operations, and Head of IT due to proven IT governance capabilities and merit.