Marco Redlich

Marco Redlich Email and Phone Number

Solutions Architect at Diligent @ Diligent
new york, new york, united states
Marco Redlich's Location
Vancouver, British Columbia, Canada, Canada
Marco Redlich's Contact Details

Marco Redlich work email

Marco Redlich personal email

n/a
About Marco Redlich

Marco Redlich is a Solutions Architect at Diligent at Diligent. He possess expertise in microsoft office, data analysis, java, css, consulting and 11 more skills. He is proficient in English. Colleagues describe him as "Marco helped us implement the first instance of Data Analytics at SNC-Lavalin within the Power Sector. Our chosen approach to leveraging ACL was unique in that we were building controls around a weak ERP Implementation - in doing so, the success we've seen has become a case study within the industry. Marco's technical acumen, and his customer centric approach was pivotal to the success of that engagement. We delivered a solution on-time, under budget and within the target parameters for success with an overnight impact when it came to boosting capital projects effectiveness. I would highly recommend Marco as a leader and an asset to any Analytics initiative you have underway in your organization. It was a pleasure to work with him. " and "Marco is one of the most professional consultants I had a pleasure to work with. I have engaged ACL multiple times to assist with couple of more complicated projects in Johnson Controls. Since first time we received assistance from Marco, he was always my first and preferred choice for any next projects. Marco is very knowledgeable about ACL software, but also quite familiar with the more complex requirements coming from large corporate organizations. He was always very professional and delivering on time even during more difficult or complex engagements with many obstacles. I was also very positively surprised by his project planning and management skills that allowed us to properly plan and finish projects on time. It was a pleasure to work with Marco on all engagements so far, and I wish that all consulting services are provided by such professionals as him. I recommend Marco for any positions or engagements for large organizations requiring complex ACL software knowledge, high quality delivery under challenging timelines and professional project management. "

Marco Redlich's Current Company Details
Diligent

Diligent

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Solutions Architect at Diligent
new york, new york, united states
Website:
diligent.com
Employees:
916
Marco Redlich Work Experience Details
  • Diligent
    Solutions Architect
    Diligent Nov 2022 - Present
  • Diligent
    Senior Product Strategy Consultant
    Diligent Jan 2020 - Nov 2022
    Vancouver, British Columbia, Canada
    • Provided Pre-Sale advisory for the most complex of deals, solution architecture, workflow automation, integration, and machine learning. • Ideated & developed third-party integrations with systems such as ServiceNow, JIRA, etc. to drive stickiness of platform.• Analyzed active and past opportunities with participating competitors to generate a dashboard for competitive intelligence in order to uncover strengths and to prioritize deals. • Simplified and automated internal business processes to ensure Solution Consultants spend time on the important things.
  • Galvanize
    Data Analyst Consultant, Product Strategy
    Galvanize Aug 2017 - Jan 2020
    Vancouver
    • Incubated a Third-Party Management solution by creatively repurposing platform capabilities to dive into the markets. Worked closely with Product to improve required capabilities and close gaps. • As part of a living lab, built a Performance Management system to monitor, track and align tactical/operational goals to strategic goals. • Developed metrics, KPIs & dashboards for strategy performance of SaaS businesses by merging disparate data systems (e.g., SFDC, Oracle, SAP, Box, Excel, etc.) via ETL processes.
  • Galvanize
    Senior Specialist, Analytics
    Galvanize Nov 2015 - Jul 2017
    Vancouver
    • Led long-term projects with clients such as NASA and Johnson Controls to design analytics that drive uncover fraud, waste and abuse. • Worked closely with clients and third-parties to understand business requirements, political & technical environment to facilitate long-lasting solutions.• Established new & ongoing business by forming strong relationships with stakeholders and creating impactful results.
  • Galvanize
    Customer Success Manager
    Galvanize Aug 2015 - Oct 2015
    Vancouver, Canada Area
    • Pioneered first run of Customer Success at ACL by providing strategic advisory for a long-lasting product integration.• On-boarded clients to drive accelerated adoption of ACL technology and enabled with Best Practices.
  • Galvanize
    Implementation Consultant
    Galvanize Feb 2013 - Jul 2015
    Vancouver, Canada
    • Implemented continuous monitoring solutions and developed data analytics to increase business process efficiency and improve decision-making opportunity • Created customized training solutions and coached clients onsite and remotely• Developed audit analytics for various business areas (GL, AP, AR, PCard, TNE, Fraud Detection, AML) across various industries such as Banking, Retail, Government, Manufacturing, Education, etc.
  • Galvanize
    Escalation Support Analyst
    Galvanize Jun 2012 - Jan 2013
    Vancouver, Canada
    • Managed urgent and highly complex technical challenges with Key Accounts (client base ~ 90% of Fortune 500 companies).• Resolved software issues where required knowledge exceeded expertise of support staff and created training material to close the gap.
  • Galvanize
    Senior Support Analyst
    Galvanize Dec 2010 - May 2012
    Vancouver, Canada
    • Created diverse solutions to client requests which primarily required to think out of the box and to overcome technical limitations • Supported customers around the world via phone and email in German and English• Assisted with expert knowledge at implementations, use of ACL products and with closing of sales• ACDA certified
  • Www.Oakstore.De
    Customer Service Representative
    Www.Oakstore.De Nov 2009 - Sep 2010
    Rostock, Germany
    • Assisted in planning and realization of e-commerce projects and integration of an ERP system which streamlined business processes and turn-around times significantly• Developed a shipping-oriented escalation management to increase customer satisfaction • Supported in sales of lifestyle products (golf equipment and clothing, lifestyle products, sunglasses) via phone, email and face-to-face
  • Www.Oakstore.De
    Online Sales Representative
    Www.Oakstore.De Jul 2006 - Aug 2009
    Rostock, Germany
    • Managed content in various online shop systems (e.g. eBay, Amazon, OXID)• Designed seasonal HTML newsletters to be delivered via marketing campaigns of proprietary newsletter systems. • Sales and customer service via phone, email and face-to-face
  • Sap
    Knowledge Management Intern
    Sap Jan 2006 - Jun 2006
    Walldorf, Germany
    • Created HTML-prototypes to visualize usability enhancements in Corporate Portal• Developed, tested and assured quality of Content Directory Objects within the SAP NetWeaver Portal entire development cycle (DEV, TEST, PROD)
  • Ltg 63 (Air Force)
    Military Service
    Ltg 63 (Air Force) Nov 1999 - Jul 2001

Marco Redlich Skills

Microsoft Office Data Analysis Java Css Consulting Business Analysis Agile Methodologies Requirements Analysis Business Process Application Architecture Software Project Management Customer Service Business Intelligence Databases Html Sql

Marco Redlich Education Details

Frequently Asked Questions about Marco Redlich

What company does Marco Redlich work for?

Marco Redlich works for Diligent

What is Marco Redlich's role at the current company?

Marco Redlich's current role is Solutions Architect at Diligent.

What is Marco Redlich's email address?

Marco Redlich's email address is mr****@****ent.com

What schools did Marco Redlich attend?

Marco Redlich attended Universität Rostock, Universität Rostock.

What skills is Marco Redlich known for?

Marco Redlich has skills like Microsoft Office, Data Analysis, Java, Css, Consulting, Business Analysis, Agile Methodologies, Requirements Analysis, Business Process, Application Architecture, Software Project Management, Customer Service.

Who are Marco Redlich's colleagues?

Marco Redlich's colleagues are Nagendra P., Rachael Lock, Harikrishna Bellamkonda, Ashish George Aby, Dujuan Tate, Ashley Eguiarte, Lili Popper.

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