Tasks and responsibilities.• Support the elaboration of the company's strategic plan • Develop the Sales Department's Strategic Plan• Prepare budgets • Research and analyze market trends and economic and financial factors.• Monitor the company's and/or products' market share, following the performance of the competition• Analyze and monitor the level of customer satisfaction, solving customer and consumer complaints.• Manage human resources, dimensioning the team, defining professional profiles. • Manage and coordinate the work of salespeople, managing teams, delegating assignments, charging for results and evaluating performance. • Detect training needs and professional qualifications of the sales team. • Manage the execution of sales activities • Manage material and financial resources of the sales department. • Establish and monitor performance targets and indicators • Implement customer service • Monitor relationships with key customers.