Assistant Manager
Los Bravos Mexican Restaurant
Evansville, Indiana Area
Los Bravos Mexican Restaurant is a local, family-owned Mexican restaurant located in Southern Indiana that caters to many individuals by offering a variety of dishes. >Managed the cash register and the group of host/hostess and workers bussing tables >Strategically was able to communicate with employees through my native speaking of Spanish >Supervised staff by creating the schedule for the week >Memorized the menu, meal numbers, and their location in the computer system to rapidly and efficiently enter call-in orders >Solved problems such as finding replacements for workers that call in sick, restoring lost credit/identification cards to their proper owners, finding items in storage, taking phone calls from other businesses/companies, notifying the manager for problems that needed their attention >Pleased customers and took care of situations where they felt unsatisfied >Multi-tasked various tasks such as taking call-in orders and simultaneously entering them into the computer to be directly sent to the kitchen so that the food will be ready as soon as possible >Thought on my feet for unexpected situations >Remembered faces of individuals and regular customers and held conversations with them to better know the customers and make them feel more welcomed and satisfied