Industry: Artificial Intelligence In Agricultural SciencesCustomer Success Manager responsibilities include:Sustaining business growth and profitability by maximizing valueAnalyzing customer data to improve customer experienceHolding product demonstrations for customersHardware Support Engineer•Support Hardware Engineering to work on current product and next generation build•Support current customer failure units in the field, travel to locations in US, Latin America, EMEA for product support and deployment.•Implement documentation tool Confluence, Create and maintain documentation pages for staff.•Support Executive management, Hardware engineering, Software Engineering, Infrastructure, and I.T Deployment.•Implement Manufacturing Test Suite(MTS), prepare for factory deployment.•Implement Self Service Portal for I.T. Services.

Manage hardware failures, firmware, and assisted mechanical design and in testing and evaluation.new products and components, identify, root cause issues through testing, and make soundrecommendations to resolve issues.• Maintained Confluence documentation for internal organization.• Assembled Hardware internals: Motherboards, CPU, GPU, RAM, WiFi, Bluetooth, 3D Sensors with Intel reference architecture.• Knowledge of one or more storage protocols - SATA, NVMe• Helped team in debugging HW issues Bash/Shell• Responsible for in-house root cause analysis• Internally QC new product• RMA failed components to factory.

Platform HardwareManaged Platform hardware, firmware, and assisted mechanical design and in testing and evaluating new products and components, identify root causes of issues through testing, and make sound recommendations to resolve issues.• Collaborate with R&D, Filesystem, QA, MTS, Tech Marketing, DCOPs, Supply Chain, and partners internal and external partners to deliver weekly, monthly, and quarterly goals.• Knowledge and operational experience with storage, networking, and/or large-scale distributed systems • Partnered with vendors on device Firmware and understanding of BIOS, CPLD, SES, BMC and deployment on production systems.• Experienced in storage server hardware. Assembled Hardware internals; such as server motherboards preferably with Intel reference architecture, HBA, SAS-SATA interposers, NIC, Data\management ports, PSU etc...• Maintained Confluence documentation for internal engineering, Jira ticketing for bug tracking Internal/External customers.• Maintain/Manage Prototype lab, Offsite Colo-location after acquisition.• APC RACKs, APC PDU, 1Gb/10Gb/25Gb/40Gb/100Gb Network• Network switches Cisco/Juniper SFP/SFP+/DACC cables• Tripplite KVM Switches for OOB, Serial Management.• Knowledge of storage protocols - SATA, SAS, NVMe, • Prior experience in Bash\Shell. Helped team in debugging HW issues

System Admin/ Lab Manager for Platform Hardware HW/SW, managed prototype servers from stages EVT, DVT, Production. Troubleshoot any hardware and software problems related to server storage devices. Researched upcoming products, and standards in support of systems Hardware and Software.• Installed, configuring and maintain servers in a heterogeneous environment• Overseeing system performance and troubleshooting issues.• Performed system upgrades following new releases;• Maintaining internal documentation through Wiki; also P.O.R.• Monitoring and servers such as file servers.

Hardware • Design new computer hardware, creating blueprints of computer equipment to be built• Test the completed models of the computer hardware design• Analyze the test results and modify the design as needed• Update existing computer equipment so that it will work with new softwareTechnical Recruiting• Sources, screens, interviews, and evaluates professional-level technology experience.• Coordinates administration of hiring- candidates. • Builds and maintains a network of candidates through pro-active market research and ongoing relationship management.• Follow-up and communicates with candidates throughout recruiting.• Partners with CEO in the development of questions that are specific to intake meetings, interview feedback sessions, and final selection meetings.Inventory• Accurately count and report inventory quantities on assigned components• Complete all reporting requirements on assigned components• Other duties as assignedNetwork Administrator• Manage network issues including MS Exchange, DNS, Active Directory, Backup and other issues that arise.• Assist in implementing (sample list): VMware, Amazon Web Services.

• Service clients in a high quality, cost-effective manner through recruiting, interviewing, hiring and placing employees with primary focus on achieving financial goals.• Interview, hire and places temporary employees.• Identifies qualified temporary employees through recruiting and interviewing activities to create an inventory sufficient to meet current and future client demand.• Supports the Branch Managers to ensure that financial goals and objectives are met or exceeded while ensuring full compliance of company policies and procedures.• Provides accurate, timely and complete daily performance analysis.• Ensures high quality of standards by conducting activities and maintaining systems that secure Adecco’s position as a provider of the highest quality service to customers.• Maintains compliance with policies and procedures.• Coordinates with Branch Managers, Office Managers and others to better understand clients’ needs, maximize level of service, encourage relationship building, provide cost effective service solutions to customer demands and strategize on methods to achieve financial goals and objectives.• Able to set own priorities, schedule days events make cold calls, prepare and give formal• Presentations.• Fills and services client orders. • Working knowledge of labor and employment laws.• Able to manage multiple tasks and meet deadlines.• Able to handle multiple problems simultaneously.• Must be able to travel extensively within territory and occasional travel within region or division.