Marcos Monteiro Email & Phone Number

Petrópolis, Rj, Br

Petropolis, Rio De Janeiro, Brasil

Advanced configuration and management of FortiGate Firewall and FortiClient VPN tools to establish a secure network infrastructure, ensuring proactive protection against external threats and enabling secure remote access for employees.Active participation in Software migration, overseeing data integrity and security throughout the process, ensuring continuity of critical services.Utilization of Veritas and Azure backup tools.Proactive maintenance and hardware upgrades on Dell R440, T130, and T140 servers.Contribution to the implementation of omnichannel system with API integrations with the company's Software.Implementation and continuous monitoring of Zabbix network management system, ensuring high availability, performance, and security of network resources.Advanced administration of Active Directory, including creation, maintenance, and management of user accounts, groups, and security policies, ensuring compliance and infrastructure security.Configuration and maintenance of print server, aiming to ensure efficient and reliable printing operations, with a focus on resource optimization.Administration of IP camera surveillance systems and technical support for IP telephony.Configuration of access groups and print routing in Sankhya system.Management of Amazon S3 cloud storage service.Provision of technical Helpdesk support, efficiently resolving technical issues and ensuring continuity of IT services.Management of Ubiquiti UniFi equipment to ensure a reliable, secure, and scalable wireless network.Management of SLAs through Atlassian's Jira solutions.Use of Trello for project management, task sorting, and deadline tracking.Maintenance of IT asset inventory through GLPI.Administration of cyber threat risks with Enterprise ESET tools.

Rio De Janeiro, Brazil

GPON FTTH room operations.Development and analysis of databases to identify user variability (up/down) with a focus on network maintenance and improvement proposals.Analysis and diagnosis of network parameters to correct inconsistencies in components: GPON, NASS, BNG, VoIP, Home Gateway, and others.Testing on the NETWIN platform.Management and handling of massive and isolated alarms.Installation and repair of optical fiber systems (single and multi-mode).Reading of OTDR (Optical Time Domain Reflectometer) and handling of fusion splicing machine, power meter, precision cleaver.Closure of NODES and fusion in distribution boxes (passive and active).Installation of switches (MikroTik/CISCO), servers, and CCTV.Installation and maintenance of ONTs (NOKIA/HUAWEI).

Valparaiso Province, Chile

Check-in / check-out and guest assistance.Cash flow management.Maintenance of digital reservation system platforms.Maintenance of social media channels.Inventory management.

Cautin Province, Chile

Perform daily cash flow management.Assist in processing employee payroll closure.Restaurant inventory control.Customer service.Support in managing social media channels.

Itaipava, Petropolis - Rj

Preparation of daily bank reconciliation.Negotiation of banking contracts and rates.Cash flow control for franchises managed by the group.Processing payments and other banking transactions.Assistance in monthly financial reporting for the ventures.Monitoring investment profitability and creating feasibility spreadsheets.Recording operations in management systems.Assisting in the implementation and support of online purchases for franchises.Assisting in the development of goal projects to improve productivity and service quality.Issuance of invoices and payment slips.Assisting in the preparation of the Income Statement (DRE - Demonstração do Resultado do Exercício).

Petropolis - Rj

Management of work orders and employee production commissions using management software.Reading blueprints and cost calculations.Purchasing materials and equipment.Issuing DANFE (Documento Auxiliar da Nota Fiscal Eletrônica) and managing deliveries.Generating daily cash flow reports.Handling budgeting and sales tasks.Preparing post-sales feedback reports.

Devops & Continuous Software Engineering, Information Technology

Technical, Aws Re/Start

Integrated Technical Course, Software Development

Development Logic, Database, Object-Oriented Development, Frontend, Restful API, Web Development, Mobile Development

Bachelor'S Degree In Business Administration, Business Administration

Qualification Certificate, Network Management And System Security

Management of Wired Networks, Cameras, DVRs, and Intercom Systems

Qualification Certificate, Computer Maintenance And Support

Computer Hardware Maintenance.