Responsible for strategic planning of student distribution and support for teachers, with a focus on key performance indicators and remote work using Google Sheets.

Provided quality customer service, problem-solving, and collection of pending payments, with a focus on key performance indicators and remote work using Microsoft Excel

Liderança na supervisão da equipe de inventário, facilitando a comunicação em espanhol e atuando como tradutor para equipes bilíngues. Responsável pela contabilização detalhada de ativos, assegurando a precisão e integridade das informações registradas. Habilidades de liderança e comunicação foram aplicadas para promover interações eficazes com a equipe e clientes, garantindo alinhamento e eficiência nos processos.

Conducted investment fund audits and detailed financial data analysis to ensure compliance and accuracy. Audited banks (BTG, Banco ABC, BR Partners, Patria Investimentos and Banco Randon) and payment institutions, managing financial and operational risks. Collaborated with multidisciplinary teams to support audit report preparation, including critical information. Developed process improvements to enhance operational efficiency and reduce risks. Contributed to fraud detection and data integrity.

Prospected new clients by phone and offered services related to the sale or rental of properties, using Microsoft Excel and digital marketing strategies.