Safety compliance:Oversee the execution of Tests & Freight Requests.Ensures the safe operation of the Embark fleet.Alert the fleet to any changes in operational status and ensure that all affected parties adhere to the operational procedures and standards.Day-to-day Operations:Staff teams to meet truck departure times and movements.Coordinate with all required Operational teams to ensure your team executes the required test and freight assignments, and your shift maximizes fleet efficiencies.Oversee adherence to established Operational and Safety standards and meets established KPIs.Service Disruption Response:Serve as the team’s first point of contact on issue escalation with the purpose of resolving any service or testing interruptions.Investigate and complete incident reports. Take the initiative to create continuous process improvements to drive efficiencies and results.People management:Responsible for performance management, coaching, and mentoring actions, while maintaining the highest degree of confidentiality.Escalate issues to the Operations Manager as needed and propose solutions. Supports their team’s personal and professional development.

Mentor and instruct new hires through a rigorous training program.Develop training program along with colleagues to reflect a constantly evolving project.Coordinate with developers to perform complex tests and continually improve overall software quality.Deliver frequent demonstrations to the general public, press, and prominent figures.Autonomous vehicle testing (Mountain View, CA Phoenix, AZ, and Kirkland, WA), classroom and in-car instructor, Jaguar I-Pace testing, L4 Driverless verification, rain/fog testing, hardware calibration, release candidate testing, and structured testing for systems engineering.Additional experience instructing for weather testing and operating autonomous vehicles in San Francisco Kirkland and Phoenix.

Coordinated with stakeholders across User Services team to reduce spam and abuse of the Twitter platform.

Design, merchandise and upload designs to TH Apparel.Market designs on mobile marketing platforms (Wanelo, Polyvore, Wish, Tumblr) via Google product feeds. Research online fashion sites for trending designs and topics.Manage all SEO link-building initiatives to improve page rank.Manage all Affiliate marketing initiatives via Commission Junction and Society 6.

Responsible for overall localization initiatives on Spanish, Canadian and Australian Zazzle domains which included but was not limited to on-site features, marketing emails, promotions and other marketing collateral (including both online and offline).Team lead between i18n and Engineering. Developed QA test cycles for new marketplace products and new on-site features. Reported all international bugs to respective engineering teams and followed up until resolution. Optimized, translated and wrote knowledge base of FAQ answers.Scoped and documented requirements with input from engineering, creative and QA to ensure localized projects for the Zazzle Spain, Australia and Canada domains were delivered on a timely basis. Drove changes where necessary. Coordinated with translation vendors to have on-site and marketing copy translated and deployed accurately and in line with project deadlines.Worked cross-functionally with SEM and SEO teams to improve paid search channel revenue.Reported channel performance and status of deployed features on a weekly and quarterly basis to upper management.