-Succesfully put in place service trainings for employees in several topics including customer service, sales, conflict resolution and types of diets.-Formulate and implement standard operating procedures for service and kitchen areas in order to offer better customer service while making resources and processes more efficient, offering a better experience for customers and greater profitability for the company.-Assesing clients through the sales funnel to secure corporate and private events at the restaurant. Additionally came up and executed in house events.-Manage daily restaurant operations, upkeep and reconstruction of property infrastructure in order to revitalize the restaurant.

Brand Manager for Absolut Vodka, Sobieski Vodka, Tequila Patron, Tequila El Charro, Dewar’s Whisky, Ron Brugal, Ron Cihuatan, Estrella Damm, Baltika and The London N°1 Gin, Bodegas Valduero, Felix Solis Avantis, Gonzalez Byass, Sutter Home Winery, Menage a Trois Wines and Wente Vineyards.In charge of effective management of the brand’s budget for On-Trade, Off-Trade and DirectSales channels.Organized and executed various types of events including activations, brand parties at bars andnightclubs, cultural events, and private functions.Executed marketing strategies in Off-Trade and On-Trade channels to successfully promotegrowth in the brand’s category.Manage strategic alliances between DIPRISA, banks, media and other high-end businesses;Additionally negotiated promotions and shopping events at DIPRISA’s store benefiting bothDIPRISA and the commercial partner.Generate monthly reports commenting on brand performance, depletions, stock, pricing audits andexpenses.Imparted brand trainings to the sales force.Responsible for branding and advertising.Contact person for sponsorships.

-Coordinated between group organizers, DMCs in addition to other agencies and the hotel. Additionally oversaw off premises events where the hotel catered.-Created BEO's in order to efficiently communicated tasks between departments while overseing operations in order to resolve for all service requirements of the hosted groups during their stay.-Supported sales managers closing hotel room blocks and events through constant follow ups with organizers; mapping out their needs and getting ahead of requirements or special requests. Also, aided in benchmarking and tracking what competing properties quoted.-Assisted sales managers with site inspections, hosting fam trips and off site sales visits to potential clients incluiding travel agencies, DMC's and private sector enterprises.

Overlooked private group VIP guests, waiter, restructuring standard operating procedures for F&B department, English classes to Chinese staff, restructuring of Minimum Operating Guidelines as well as evaluating staff performance and product quality.

In charge of individual and corporate reservations, TA commission reports, No show reports.

Worked at Martin Berasategui's restaurant at the Ritz-Carlton Marbella Property, I worked at the cold kitchen and fish station as well did banqueting.