Business Support Manager responsible in Iberia for the development and tech support of business for channels at Galp Solar, a company of the Galp group that provides efficient and profitable self-consumption solutions to users, enabling them to participate in the energy transition.Galp Solar, previously Ei Energía Independiente, is a company of the GALP group that promotes renewable solar energy with an offer of quality and the latest technology, so that each partner obtains maximum profitability with the investment, helping the planet by generating its own green energy.

Consulting Services, Business Systemic Consulting, Personal Systemic Consulting, Systemic Posture Training, Systemic Pedagogy. Serving Life promote the improvement of private individuals and businesses through a systemic attitude and posture.

Real Estate Specialist, Investments and Financial Consulting, Accounting and IT services provider.

- Technical support and training to the service network, contact center and installers, training setup and delivery, KPI monitoring and customer satisfaction analysis and assurance.- Management of the service network, building processes and procedures when applicable, identify and solve service network needs in order to achieve the highest performance.- Analysing, reporting and sharing repair data in order to assure KPIs. - Auditing to Authorized Service Centers. Prepare and assure the application of the annual technical training plan. - Service network setup and support for Home Appliance, HVAC and IT Divisions.

- Management of the Service Support Engineers, Customer Claim Management, Authorized Service Center and Customer Information Center training and support (Policies, procedures and IT system). - Responsible for the internal IT system as well as the Authorized Service Center wty claim and spare parts web portal. - Analysing, reporting and sharing repair data in order to assure KPIs. - Auditing to Authorized Service Centers. Prepare and assure the application of the annual technical training plan. - Service network setup and support for Consumer Electronics and Mobile communication Divisions.- Providing technical support and training to authorized service centers. Warranty claim management and spare parts control. - Good analytical skills and capacity to work under pressure. Team player with good interpersonal skills, experience in business planning, team management and leadership.

Authorized Service Center for Sony products. My function was repairing the products.In the last 3 years i was responsible for the TV repair division.

Technical Trainer