- Professional with extensive experience in small and large companies, in the automotive, heavy line and spare parts sectors, with important experience in people management, quality management systems, customer service, problem solving process management , indicators, supplier monitoring and quality tools;- Expertise in the implementation and maintenance of ISO9001 and IATF16949 quality management systems;- Expertise in managing and conducting quality and process audits (internal and external);- Expertise in the preparation and maintenance of quality and process documents, such as: quality manual, interaction analyzes, process maps, documented processes, internal procedures and work instructions;- Solid experience in understanding and deploying CSRs of Scania, Volvo, Volkswagen / MAN, Mercedes Benz, IVECO, DAF, MWM, CNH, AGCO and NAVISTAR customers;- Solid experience in document management for PPAP (process flows, PFMEA, control plans, etc.);- Solid experience in the use of Core Tools (APQP, FMEA, PPAP, CEP, MSA);- Expertise in instruments calibration processes, analysis of certificates and definition of acceptance criteria;- Extensive knowledge in manufacturing processes related to the manufacture of electrical harnesses, vehicles assembly, manufacture of sub-assemblies, injected plastic components and stamped parts, MIG welding processes, spot welding, projection and painting;- Skills with ISO14001 environmental management systems;- Extensive experience in the coordination of vehicle durability tests during the development phase in the Field of Tests, analysis and addressing problems for product improvement;- Competence in training, management and coordination of teams, supporting training and development of people.