The Medical Case Manager role involves full-time provision of case management services for individuals living with HIV/AIDS, ensuring their eligibility for services under Ryan White Part B programs and facilitating appropriate referrals. Essential functions include conducting client intake, completing applications, and ensuring necessary documentation is provided according to program guidelines. The role also entails updating client eligibility every six months, initiating intake processes promptly, and completing comprehensive assessments within specified timeframes. Additionally, the case manager assists clients with Social Security and Medicaid forms, conducts home visits to assess individual needs, and communicates with clients to inform them of available services and events. Maintaining confidentiality of client information and participating in relevant meetings and training programs are also integral aspects of the role.

Oversees Northwest Florida region non-governmental organization (NGO) lead agency for HIV prevention and medical case management including oversight of executive director and 17 employees responsible for contractual obligation and grant fund spending of $1.7 million dollars in HIV/AIDS prevention, education, case management, test counseling and other services including execution of the State of Florida Area 1 Ryan White program for 2 offices serving 4 counties.

Directed 260 military and civilian personnel, guided 25 managers/supervisors while overseeing aerospace maintenance operations on 12 cargo aircraft valued at $2 billion. Organized workload and prioritize tasks including process improvements and work schedules. Selected as lead division chief in organization.