Marcos Ferrao

Marcos Ferrao Email and Phone Number

Webmaster & Wordpress Enthusiast | Studying System Analysis and development @ Braus Fight
Marcos Ferrao's Location
Curitiba, Paraná, Brazil, Brazil
About Marcos Ferrao

I actively work to build a professional environment based on respect, establishing a pleasant relationship with employees and customers. I’m capable to learn new responsibilities at a fast rate and demonstrate great communication and problem-solving skills.Furthermore, I speak Portuguese, Spanish, and English. As well, I have experience with customer support, with receptive sales, active, and after-sales focused on customer service. Management of sales teams and extensive knowledge of Microsoft Office suite, CRM HubSpot, WordPress, and Learning Management Systems (LMS).

Marcos Ferrao's Current Company Details
Braus Fight

Braus Fight

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Webmaster & Wordpress Enthusiast | Studying System Analysis and development
Marcos Ferrao Work Experience Details
  • Braus Fight
    Webmaster
    Braus Fight Feb 2022 - Present
  • Freelance
    Web Builder
    Freelance Jan 2019 - Present
    Curitiba, Paraná, Brazil
    Creation and development of web pages in WordPress. Creation of institutional pages and e-commerce online stores. Integration with CRM. Development of EAD platforms with LMS systems for teachers and students.
  • Autônomo
    English And Spanish Instructor
    Autônomo Jan 2019 - Present
    Curitiba, Paraná, Brazil
    Prospecting new students. Content creation and adapting according to the needs of each student. Online and face-to-face training
  • Instituto Educacional Brasileiro
    Customer Service Manager
    Instituto Educacional Brasileiro Jul 2013 - Dec 2020
    Team management, hiring, training, and supervision. Development and execution of customer service, sales, and after-sales processes over the phone and e-commerce store. Preparation of management reports, conducting meetings, researching, and purchasing materials. Accounts payable and receivable, finance department, personnel department. Implementation of HubSpot CRM and work home office.
  • Wipro Brasil
    Suporte Ao Cliente
    Wipro Brasil Apr 2018 - Jun 2018
    Curitiba E Região, Brasil
    Provide support and assistance in Spanish, English, and Portuguese for administrative banking processes for wipro's customers.
  • Ccaa
    English And Spanish Instructor At Ccaa
    Ccaa Aug 2015 - Mar 2018
    Curitiba E Região, Brasil
    Study each class material to prepare it according to CCAA's learning process methodology for each class in English or Spanish. Elaborating themes for discussion and debate. Taught students of different levels and ages.
  • Instituto Educacional Brasileiro
    Atendimento @Edubras
    Instituto Educacional Brasileiro 2008 - 2012

Marcos Ferrao Education Details

Frequently Asked Questions about Marcos Ferrao

What company does Marcos Ferrao work for?

Marcos Ferrao works for Braus Fight

What is Marcos Ferrao's role at the current company?

Marcos Ferrao's current role is Webmaster & Wordpress Enthusiast | Studying System Analysis and development.

What schools did Marcos Ferrao attend?

Marcos Ferrao attended Faculdade Fael, Byu-Pathway Worldwide.

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