Marcos J. Escobar Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Responsible for attracting and enrolling new students through effective communication and sales techniques.
• Manage the issuance, control, and delivery of essential documentation necessary for students' entry into the country, ensuring compliance with all relevant regulations and guidelines.
• Provided comprehensive support to students, throughout the relocation process to ensure customer satisfaction.
• Worked closely with other Delfin English School team members to implement marketing campaigns to increase student enrolment and retainment.
• Developed and shared templates and methods that allowed me to compose tailored replies 60% to 80% faster to our students and partners' enquiries.
• Demonstrated multitasking abilities by effectively managing receptionist duties alongside the primary role of customer support.

Dublin, County Dublin, Ireland

• Took coffee, food, and other beverage orders and prepared them quickly and effectively.
• Delivered excellent customer service and prompt food and beverage delivery.
• Trained 3 new team members from complete beginners to senior baristas.
• Overseed stock inventory levels, reporting on stock existence and assessing supply needs to optimize operational efficiency and maintain uninterrupted workflow.

Ushuaia, Tierra Del Fuego, Antártida E Islas Del Atlántico Sur, Argentina

• Collaborated with other departments and external partners to resolve disputes and collect aged debt.
• Conducted financial and accounting records data analysis to identify error trends and patterns, enhancing control methodology and communication procedures between areas.
• Automated invoice delivery and reminders over aged debt to partners, resulting in a 30% increase in productivity for the Current Accounts Area.
• Created an integrated information system to help managers improve their decision-making by providing accurate status reports, contributing to enhanced customer experience.

Ushuaia, Tierra Del Fuego, Antártida E Islas Del Atlántico Sur, Argentina

• Ensured efficient and effective reservation processes as data entry, suggesting and implementing improvements in the procedures.
• Efficiently managed a large volume of reservations, providing accurate information and support to the front desk, ensuring customer satisfaction.
• Created an integrated information system to help managers improve decision-making by providing accurate status reports.
• Collaborated with sales and marketing managers to develop a data-driven dynamic rate strategy to maximize sales, exceeding 94% of occupancy during summer and winter's peak seasons two years in a row.
• Worked along with General Manager and Reservation Manager to develop strategies to reach the local market during the low season.

Ushuaia, Tierra Del Fuego Province, Argentina

• Successfully managed the crew and coordinated daily operations, ensuring the smooth and efficient functioning of the cinema.
• Provided exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.
• Overseed stock inventory levels, reporting on stock existence and assessing supply needs to optimize operational efficiency and maintain uninterrupted workflow.
• Led efforts to improve stock handling procedures, implementing performance standards and procedural changes to ensure accurate tracking of inventory in the store.

Mendoza

• Developed the institution web page and basic guidelines for them to continue maintaining it.
• Build the communication team from scratch, including Graphic Designer, Copywriter, and Web Developer.
• Overview of the correct integration of the whole team.

Ushuaia

• Provided sales and customer support, delivering information and suggestions about all services offered by the company.
• Responsible for generating accurate and timely departure reports, showcasing strong attention to detail and organizational skills.

Bachelor'S Degree, Marketing

Certified Tech Developer, Information Technology

- Gained a combination of technical knowledge and soft skills to form cutting- edge technology development teams. - Completed a.

Bachelor'S Degree, Marketing, 8.5/10

Activities and Societies: Entrepreneurs Club Siglo 21 (actualmente)- Planned and implemented commercial strategies, utilizing available.

Bachelor Of Engineering - Be, Information Technology, 8/10

Technologist In The Production Of Goods And Services, Information Technology, 8/10