Marcos Lemes Email & Phone Number

São José Dos Campos E Região, Brasil

• Management of all IT Team (Architecture, Development, DevOps, Operation, Infrastructure) and External Contracted; • Responsible for structuring, implementing and developing innovation processes to meet market demands for technological product updating and live clicle; • Innovation responsible to review, redesign, implementation and operation of new technology to the main internal software platform; • Focus to definition and implementation of Governance, Strategic IT Plan using BSC concepts. Main Activities:• Review and Implementation of the most scalable, modern and adherent Tech Stack to the company update, market adherence and to be compliance to new product development; • Implementation of agile methodology and microservices concepts seeking quality and cost scaling (major focus on the IT financial management);

São Paulo E Região, Brasil

Main scalation point for strategic clients; working from prospecting moment to the support daily to complex operations. Consultant profile to receive, identify and meet new demands related to different infrastructure opportunities, full outsourcing scenario, cloud solutions, digital transformation, Specialized Services, Disaster Recovery as a Service, Governance and Process. Responsible for the support team SLM, SDM, OPM and also Project Managers, Specialists, Team Leaders and Coordinators during implementation period. Main results:• Increased external customer satisfaction• Creation and implementation of new pre-sales, operation, projects and architecture procedures.• Contract Review and Improvement to main clients• Definition of strategic indicators

São Bernardo Do Campo, Sp

Main activities:Infrastructure Support team management (Network, Datacenter Infrastructure Solutions);Strategic Project and Program Management;Business Partner role to interface with business areas;Senior Manager to "cross-company" projects (AUDI, MAN and PORSCHE);Supplier team Management;Main results:Budget Management to Implement Strategic IT ProjectsIT Program Financial Management Resources management during the Project, Implementation and Operation timeBig program to implement WMS, TMS solution

São Paulo Area, Brazil

Main activities:Responsible for 02 Technical Managers in the technical towers:Network (Security, Routing, Switch, Datacenter / Servers (Wintel, HPUX, UNIX, Linux, AIX, BKP / STO)Responsible for insourcing project with focus to internalize the L2 teams (SAP, Monitoring, Database, Server, Network, Middleware) looking for greater efficiency and reduction of operating cost; Manager Support to environment Local and Latin America;Manager Creation Project RFP and subsequent Suppliers evaluation and selection;Main results:More efficiency support to IT incidents; 28% reduction in infrastructure critical incidents;20% increase in the satisfaction of internal customers;Increased from 98% to 99.9% availability of IT environment; Significant monthly cost reduction;Greater adherence internal processes to SOX standards;

São Paulo Area, Brazil

Main activities:Participation in strategic and global settings to PMO IT area (LATAM and Sweden);Conducting complex projects (“cross-country” - Brazil, Sweden, Argentina, Russia);Member of Global project management committee, setting KPI and KGI to PMO area;Main results:Responsible for defining, POC (Prof od Concept) and implementation of EPM System;Implementation of PMO in Brazil and LATAM as rules and procedures from Sweden definition;Implementation of new EMC Storage solution (VMax, VPLEX and VNX) for high volumes;Moving Datacenter, New Server Room and Site Backup creation;

São Paulo Area, Brazil

Main activities:Manager of 05 coordinators (indirect 40 professionals in various technical areas);IT PMO Implementation (internal projects and projects to external clients);Responsible for the Application Support team;SDM, OPM and SLM Team ManagerKPI DefinitionSLM ManagementMain results:Definition of Annual Budget to IT Infrastructure and Development area;Budget management area (Capex / Opex);Projects TOTVS and Datasul (infrastructure and business), new Operations Implementation; Implementation Branch Brazil, LATAM and the Caribbean;Creation and implementation of pre-sales, video communication and software factory areas; IT General Plan Creation, Roadmap Definition and Strategic IT Planning, Business Plan;Costs reduction;

Mogi Das Cruzes, Sp

Midsize Industry of clothing for extreme sports segment, where as IT Manager I had among others, responsibility for working with a focus on IT governance and Study for ERP implementation (Adherence study of: MS Dynamics AX , SAP and JD Edwards ), as well as manage IT staff to local and global support.Application of concepts and methodologies like ITIL, COBIT, ISO and PMI to get improvements to IT Project Manager for ERP implementation (Dynamics AX) CRM , BI , Sales Force , Helpdesk, L2Strong focus on reducing operating expenses through implementations such as VOIP, Interconnection branches, Outsourcing Print, license control, asset management and contracts, team review to be more efficiency.

São Paulo Area, Brazil

IT Services company where I had worked on 03 major clients, always with focusing on Governance, Process and Project Management, as follows:Operations and Project Manager - Behr Brazil S/A. German multinational automotive parts manufacturer• Collaborate in the implementation of SAP ERP and JD Edwards, responsibility for Client/Server environment, Datacenter, Networking environment and IT Process, focus on Strategic Plan reviewProject and Infrastructure Manager - Editora Abril S/A. Brazilian leading in publishing segment.• Monitoring of critical and of greatest impact to the environment activities , ensuring less downtime. Administration BKP environment, Infrastructure Branch nationals , Technical , Management of Change and Risk Management team.Operations Manager - Hospital Sao Cristovao. Large Health company • Creation and Implementation of IT Strategic Plan, focus on Governance. Management tools implementation to have more control (PMI, ITIL, COBIT and ISO) concept of seeking greater efficiency, adequate controls and indicators (KPI/KGI) to the IT Support and Level 1 and 2.

Mogi Das Cruzes, Sp

Global company with more than 1,500 users in Brazil, where I had a team of 33 professionals , with : Network Administration (5 Adm) , Telecommunications (1 Adm) , Databases (1 Adm) , Unix (1 Adm) , Call Center and field support ( 22 analysts) and Systems (Development 03) .• Obtaining ISO 9001:2000 certification on the areas of Service Desk , Network Management and Help Desk Project, obtaining the three certifications in just 06 months;

São Paulo Area, Brazil

São Paulo Area, Brazil

São Paulo Area, Brazil

São Paulo Area, Brazil

Mba - Master Of Business Administration, Gestão Empresarial

Specialization – Project Management In Accordance To Pmi Practices, Project Management

Computer Engineer

Data Processing Technical Course