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• Professional with extensive experience in IT acquired in over 27 years working in Infrastructure, Projects, Systems, Operations and Governance with more than 15 years as IT Manager; • Responsible for important Innovation projects (Digital Transformation, IoT, BigData, Journey to Cloud, Hyperconvergence, Industry 4.0, Multi-cloud Solution, Machine Learning, APM Monitoring and AI – Artificial Intelligence); • Pipeline creation in Azure DevOps, Scrum implementation with Azure DevOps Board and Atlassian Solution (Confluence, JIRA Software, JIRA Service Desk); • Review and implementation of new IT Stack: Frontend (PHP, JavaScript, CSS) Backend (Python, NodesJS, dotnetcore) Database (PostgreSQL, Redis, DynamoDB, Elasticsearch); • Full knowledge in IT Management with focus to IT restructure and Digital Transformation; • Strong ability to manage local and remote teams / demands "old world" and "new world" with adoption of Bimodal IT concepts for deploying Culture DevOps and DevSecOps among others; • Great know-how with project management tools and solutions (Scrum/PMI/PPS/Prince 2); • Large knowledge about PMO deployment applying PMI concepts and Lean IT practices; • A lot of experiences in ERP implementation, CRM, ISO, Salesforce (LATAM and Caribbean) • Report, Budget definition, progress and Decisions taking presentation to LATAM IT Board; • BCP and BIA preparation to apply on different segments of Global and national companies; • Financial IT Management to setting annual Budget, controlling CAPEX, OPEX, ROI and TCO; • Domain of IT Governance based on models like ITIL, CobIT, CMMI, PMI, Val IT and LEAN; • Management of high performance teams (Project and Operation professional - LATAM); • Reference in IaaS, PaaS, Cloud Computing demands (Global Projects), practical knowledge in A3, Lean and Design Thinking methodologies; • Innovation process definition and management of IT Suppliers and Partners; • Focus on Project Management related to distributed environment, information security, data center, help desk, asset management and agreements, local site staff and remote (LATAM) • Consultant to study scenario facing IT Governance, IT strategic diagnostic, PMO Implementation, ERP, Big Data, IT digital transformation and Innovation; • Motivated by challenges and innovation, results-oriented, business focus, initiative, creativity, flexibility, strong communication skill and love for developing and empowering people.
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It HeadBrasil 317 Tecnologia Apr 2019 - PresentSão José Dos Campos E Região, Brasil• Management of all IT Team (Architecture, Development, DevOps, Operation, Infrastructure) and External Contracted; • Responsible for structuring, implementing and developing innovation processes to meet market demands for technological product updating and live clicle; • Innovation responsible to review, redesign, implementation and operation of new technology to the main internal software platform; • Focus to definition and implementation of Governance, Strategic IT Plan using BSC concepts. Main Activities:• Review and Implementation of the most scalable, modern and adherent Tech Stack to the company update, market adherence and to be compliance to new product development; • Implementation of agile methodology and microservices concepts seeking quality and cost scaling (major focus on the IT financial management); -
It Executive ManagerUol Diveo Jan 2018 - Feb 2019São Paulo E Região, BrasilMain scalation point for strategic clients; working from prospecting moment to the support daily to complex operations. Consultant profile to receive, identify and meet new demands related to different infrastructure opportunities, full outsourcing scenario, cloud solutions, digital transformation, Specialized Services, Disaster Recovery as a Service, Governance and Process. Responsible for the support team SLM, SDM, OPM and also Project Managers, Specialists, Team Leaders and Coordinators during implementation period. Main results:• Increased external customer satisfaction• Creation and implementation of new pre-sales, operation, projects and architecture procedures.• Contract Review and Improvement to main clients• Definition of strategic indicators -
It Executive ConsultantVolkswagen Do Brasil Jun 2015 - Jan 2018São Bernardo Do Campo, SpMain activities:Infrastructure Support team management (Network, Datacenter Infrastructure Solutions);Strategic Project and Program Management;Business Partner role to interface with business areas;Senior Manager to "cross-company" projects (AUDI, MAN and PORSCHE);Supplier team Management;Main results:Budget Management to Implement Strategic IT ProjectsIT Program Financial Management Resources management during the Project, Implementation and Operation timeBig program to implement WMS, TMS solution -
It Infraestructure ManagerNatura Jun 2014 - Jun 2015São Paulo Area, BrazilMain activities:Responsible for 02 Technical Managers in the technical towers:Network (Security, Routing, Switch, Datacenter / Servers (Wintel, HPUX, UNIX, Linux, AIX, BKP / STO)Responsible for insourcing project with focus to internalize the L2 teams (SAP, Monitoring, Database, Server, Network, Middleware) looking for greater efficiency and reduction of operating cost; Manager Support to environment Local and Latin America;Manager Creation Project RFP and subsequent Suppliers evaluation and selection;Main results:More efficiency support to IT incidents; 28% reduction in infrastructure critical incidents;20% increase in the satisfaction of internal customers;Increased from 98% to 99.9% availability of IT environment; Significant monthly cost reduction;Greater adherence internal processes to SOX standards; -
It PmoScania Latin America Jun 2010 - Jun 2014São Paulo Area, BrazilMain activities:Participation in strategic and global settings to PMO IT area (LATAM and Sweden);Conducting complex projects (“cross-country” - Brazil, Sweden, Argentina, Russia);Member of Global project management committee, setting KPI and KGI to PMO area;Main results:Responsible for defining, POC (Prof od Concept) and implementation of EPM System;Implementation of PMO in Brazil and LATAM as rules and procedures from Sweden definition;Implementation of new EMC Storage solution (VMax, VPLEX and VNX) for high volumes;Moving Datacenter, New Server Room and Site Backup creation; -
Senior It ManagerNp Group Tecnologia Jan 2009 - Jun 2010São Paulo Area, BrazilMain activities:Manager of 05 coordinators (indirect 40 professionals in various technical areas);IT PMO Implementation (internal projects and projects to external clients);Responsible for the Application Support team;SDM, OPM and SLM Team ManagerKPI DefinitionSLM ManagementMain results:Definition of Annual Budget to IT Infrastructure and Development area;Budget management area (Capex / Opex);Projects TOTVS and Datasul (infrastructure and business), new Operations Implementation; Implementation Branch Brazil, LATAM and the Caribbean;Creation and implementation of pre-sales, video communication and software factory areas; IT General Plan Creation, Roadmap Definition and Strategic IT Planning, Business Plan;Costs reduction; -
Corporate It ManagerFox Head, Inc. May 2006 - Jan 2009Mogi Das Cruzes, SpMidsize Industry of clothing for extreme sports segment, where as IT Manager I had among others, responsibility for working with a focus on IT governance and Study for ERP implementation (Adherence study of: MS Dynamics AX , SAP and JD Edwards ), as well as manage IT staff to local and global support.Application of concepts and methodologies like ITIL, COBIT, ISO and PMI to get improvements to IT Project Manager for ERP implementation (Dynamics AX) CRM , BI , Sales Force , Helpdesk, L2Strong focus on reducing operating expenses through implementations such as VOIP, Interconnection branches, Outsourcing Print, license control, asset management and contracts, team review to be more efficiency. -
Senior It ManagerNp Group Tecnologia Sep 2004 - May 2006São Paulo Area, BrazilIT Services company where I had worked on 03 major clients, always with focusing on Governance, Process and Project Management, as follows:Operations and Project Manager - Behr Brazil S/A. German multinational automotive parts manufacturer• Collaborate in the implementation of SAP ERP and JD Edwards, responsibility for Client/Server environment, Datacenter, Networking environment and IT Process, focus on Strategic Plan reviewProject and Infrastructure Manager - Editora Abril S/A. Brazilian leading in publishing segment.• Monitoring of critical and of greatest impact to the environment activities , ensuring less downtime. Administration BKP environment, Infrastructure Branch nationals , Technical , Management of Change and Risk Management team.Operations Manager - Hospital Sao Cristovao. Large Health company • Creation and Implementation of IT Strategic Plan, focus on Governance. Management tools implementation to have more control (PMI, ITIL, COBIT and ISO) concept of seeking greater efficiency, adequate controls and indicators (KPI/KGI) to the IT Support and Level 1 and 2. -
It Operation ManagerGerdau Mar 2003 - Sep 2004Mogi Das Cruzes, SpGlobal company with more than 1,500 users in Brazil, where I had a team of 33 professionals , with : Network Administration (5 Adm) , Telecommunications (1 Adm) , Databases (1 Adm) , Unix (1 Adm) , Call Center and field support ( 22 analysts) and Systems (Development 03) .• Obtaining ISO 9001:2000 certification on the areas of Service Desk , Network Management and Help Desk Project, obtaining the three certifications in just 06 months; -
It CoordinatorJ. Walter Thompson Mar 1999 - Mar 2003São Paulo Area, Brazil -
Network AdministratorBradesco Jan 1997 - Mar 1999São Paulo Area, Brazil -
Support AnalystJ. Walter Thompson Feb 1995 - Jan 1997São Paulo Area, Brazil -
Support AnalystArt Moveis Ltda Jan 1990 - Feb 1995São Paulo Area, Brazil
Marcos Lemes Skills
Marcos Lemes Education Details
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Gestão Empresarial -
Computer Engineer -
Colégio Tecnico MunicipalData Processing Technical Course
Frequently Asked Questions about Marcos Lemes
What company does Marcos Lemes work for?
Marcos Lemes works for Brasil 317 Tecnologia
What is Marcos Lemes's role at the current company?
Marcos Lemes's current role is IT Head na Brasil 317 Tecnologia.
What is Marcos Lemes's email address?
Marcos Lemes's email address is ma****@****ail.com
What is Marcos Lemes's direct phone number?
Marcos Lemes's direct phone number is +55119979*****
What schools did Marcos Lemes attend?
Marcos Lemes attended Universidade De Mogi Das Cruzes, Fiap, Universidade Braz Cubas, Colégio Tecnico Municipal.
What are some of Marcos Lemes's interests?
Marcos Lemes has interest in Work, Children, Dog Walking, Work Methodology, Traveling, House Building, Process Implementation, Leadership Development, Project Mgt Personal, Reading.
What skills is Marcos Lemes known for?
Marcos Lemes has skills like Itil, Cobit, Pmi, Pmo, Pmi, Erp, Pmo, It Management, Sistemas Operacionais, Data Center, Information Technology, Centro De Processamento De Dados.
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Marcos Lemes
Civil Engineer | Cost Estimation And Proposal Bids | Infrastructure And BuildingsSão Paulo, Sp2hotmail.com, prumologistica.com.br2 +121372XXXXX
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Marcos Lemes
São José Dos Campos, Sp -
Marcos Lemes
São Paulo, Sp
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