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Marco Sousa Email & Phone Number
Vice Presidente de Operações e Co-founder
at
Principia
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✓ Verified Jul 2026
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Profile completeness 86%
Who is Marco Sousa? Overview
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Marco Sousa is listed as Vice Presidente de Operações e Co-founder at Principia, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Marco Sousa.
Marco Sousa previously worked as Vice President of Operations at Principia and Executive Director at Mutant. Marco Sousa holds Master Of Business Administration - Mba, Gestão De Negócios from Universidade De São Paulo.
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Principia
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Profile bio
About Marco Sousa
I am a professional with 15 years of international experience in credit recovery and customer service, specializing in risk strategies, debt collection, finance, and digital transformation. I worked as an expert consultant at the renowned McKinsey & Company, participating in projects across Latin America, the United States, and China. I contributed to the creation of the digital collection department at Mutant, a company known for its customer journey excellence. I hold an MBA in Business Management from USP and am currently pursuing a Master's in Education at Must University. I am driven by the mission to democratize access to quality education and create a positive social impact.As the Vice President of Operations at Principia, I lead innovations focusing on the financial health of universities and the fulfillment of students' dreams. Principia is an EduTech company that provides innovative solutions to address the cash flow problem of universities, student financing, retention, and engagement, using data and technology to create personalized and flexible plans.
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7 roles
Marco Sousa work experience
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Vice President Of Operations
CurrentPrincipia is an innovative financial solutions hub for education, ensuring 100% collection of tuition fees and providing revenue anticipation for educational institutions. With PrincipiaPay, we offer a comprehensive checkout system for digital content creators and schools, featuring flexible payment options and revenue advance. Having approved over R$1 billion in financing and increased online course sales by 35%, we are recognized as one of the most promising EdTech startups in Latin America… Show more Principia is an innovative financial solutions hub for education, ensuring 100% collection of tuition fees and providing revenue anticipation for educational institutions. With PrincipiaPay, we offer a comprehensive checkout system for digital content creators and schools, featuring flexible payment options and revenue advance. Having approved over R$1 billion in financing and increased online course sales by 35%, we are recognized as one of the most promising EdTech startups in Latin America, known for our high approval rates and commitment to financial predictability and reducing student dropout rates. Show less
Dec 2022 - Present
Executive Director
May 2021 - Apr 2023
Senior Manager | Collections And Churn
Responsible for the operational strategy of reducing bad debt and involuntary churn in Customer Services. Management of partner call centers, collection actions ruler, bulk sending and digital channels.
Oct 2018 - Apr 2020
Credit Recovery Expert
Expert consultant at credit recovery and customer service operations, acting on projects in several Latin American countries, United States and China. Implementation of collection laboratory new venture, working for excellence and innovation, piloting new strategies and challenging better market practices.
May 2016 - Oct 2018
Customer Services Coordinator
Responsible for planning and budgeting of customer services. NPS Management and implementation of IVR with cognitive recognition, to improve retention.
Dec 2014 - Apr 2016
Collections Strategy Manager
Strategy and intensity collection definition, predictive dialers, letters and channels digital management. Operations manager with over 300 direct reports.
Oct 2013 - Nov 2014
3 education records
Marco Sousa education
Master Of Business Administration - Mba, Gestão De Negócios
Master Of Science In Emergent Technologies In Education, Education
Bachelor Of Business Administration (B.B.A.), Administração De Empresas
FAQ
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Quick answers generated from the profile data available on this page.
What company does Marco Sousa work for?
Marco Sousa works for Principia.
What is Marco Sousa's role at Principia?
Marco Sousa is listed as Vice Presidente de Operações e Co-founder at Principia.
Where is Marco Sousa based?
Marco Sousa is based in São Paulo, Brazil while working with Principia.
What companies has Marco Sousa worked for?
Marco Sousa has worked for Principia, Mutant, Tim Brasil, Mckinsey & Company, and Azul Linhas Aéreas Brasileiras.
How can I contact Marco Sousa?
You can use AeroLeads to view verified contact signals for Marco Sousa at Principia, including work email, phone, and LinkedIn data when available.
What schools did Marco Sousa attend?
Marco Sousa holds Master Of Business Administration - Mba, Gestão De Negócios from Universidade De São Paulo.
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