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Marcos Felipe Rivera Vasquez Email & Phone Number
Analista Junior Mesa Control Operaciones
at
Klap
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Analista Junior Mesa Control Operaciones
Location
Chile, Chile, Chile
Company size
Who is Marcos Felipe Rivera Vasquez? Overview
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Quick answer
Marcos Felipe Rivera Vasquez is listed as Analista Junior Mesa Control Operaciones at Klap, a company with 534 employees, based in Chile, Chile, Chile. AeroLeads shows a matched LinkedIn profile for Marcos Felipe Rivera Vasquez.
Marcos Felipe Rivera Vasquez previously worked as Customer Success Executive at Buzzmonitor and Customer Success Analyst at Buk. Marcos Felipe Rivera Vasquez holds Ingeniería En Comercio Internacional, International Business/Trade/Commerce, 66 from Esucomex.
Company email context
Email format at Klap
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Klap
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Profile bio
About Marcos Felipe Rivera Vasquez
I am a Foreign Trade Engineer with a Scrum Master Certificate and a passion for digital technologies and customer success.I have over two years of experience as an Onboarding Analyst at Nubox, a leading SaaS company in Latin America. There, I supported and guided new users in the post-sale customer journey, helping them adapt to the different modules of management; accounting, payroll, and electronic invoicing. I also maintained high levels of customer satisfaction (CSAT) and loyalty (NPS) through digital processes and virtual activities. I previously worked as a Customer Support Representative at Nubox, providing technical support and resolving cases for the same modules. I have developed strong skills in customer onboarding, customer relationship management (CRM), and customer experience, as well as a deep knowledge of SaaS and digital technologies.
Current workplace
Marcos Felipe Rivera Vasquez's current company
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Klap
5 roles
Marcos Felipe Rivera Vasquez work experience
A career timeline built from the work history available for this profile.
Customer Success Executive
Current
Aug 2024 - Present
Customer Success Analyst
Asistencia de plataforma de remuneraciones. Gestión y seguimiento de casos a través de ticket. Onboarding de usuarios, seguimiento de uso, mantención, y fidelización de cartera. Ventas cruzadas y upselling según necesidades de las empresas. Atención de clientes tanto de empresas privadas como del servicio público. Gestión de relación con clientes a nivel.
Feb 2023 - Jan 2024
Onboarding Analyst
Ejecutivo encargado del Onboarding, y acompañamiento en el proceso de implementación de los nuevos clientes, otorgando soporte continuo durante el tiempo que dura la implementación. Gestión de talleres en módulos de Contabilidad, Remuneraciones y Factura Electrónica. Desarrollo de Help Desk alimentado la base de datos con información sobre distintos.
Oct 2021 - Jan 2023
Customer Support Representative
Soporte técnico de facturación electrónica, remuneraciones y contabilidad. Enrolamientos de DTE, manejo de SII. Experiencia en área de Customer Experience, contactando a clientes de forma directa para derivar y resolver casos que no pudieron ser resueltos por el área de soporte, con el fin de lograr la máxima satisfacción de nuestros clientes. Metas por.
Nov 2019 - Oct 2021
2 education records
Marcos Felipe Rivera Vasquez education
Ingeniería En Comercio Internacional, International Business/Trade/Commerce, 66
Esucomex
Comunicación Audiovisual
FAQ
Frequently asked questions about Marcos Felipe Rivera Vasquez
Quick answers generated from the profile data available on this page.
What company does Marcos Felipe Rivera Vasquez work for?
Marcos Felipe Rivera Vasquez works for Klap.
What is Marcos Felipe Rivera Vasquez's role at Klap?
Marcos Felipe Rivera Vasquez is listed as Analista Junior Mesa Control Operaciones at Klap.
Where is Marcos Felipe Rivera Vasquez based?
Marcos Felipe Rivera Vasquez is based in Chile, Chile, Chile while working with Klap.
What companies has Marcos Felipe Rivera Vasquez worked for?
Marcos Felipe Rivera Vasquez has worked for Klap, Buzzmonitor, Buk, Nubox Spa, and Nubox Chile.
How can I contact Marcos Felipe Rivera Vasquez?
You can use AeroLeads to view verified contact signals for Marcos Felipe Rivera Vasquez at Klap, including work email, phone, and LinkedIn data when available.
What schools did Marcos Felipe Rivera Vasquez attend?
Marcos Felipe Rivera Vasquez holds Ingeniería En Comercio Internacional, International Business/Trade/Commerce, 66 from Esucomex.
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