Marcos Figueiro Rossi Email and Phone Number
With an approach focused on management and the pursuit of operational and technological efficiency, my dedication is aimed at providing continuous improvements in the processes of companies of various sizes.With skills in management, I explore the analysis of business processes and the identification of improvement opportunities. This includes identifying, planning, defining scopes, implementing, and monitoring strategies and technological infrastructures.The focus is on ensuring alignment between business objectives and the demands of the IT department. To achieve this, I monitor indicators, assess the technical performance of internal and external teams, and deliver results that contribute to the success of projects and the strategic planning of companies.Among my competencies, the following stand out:• Business analysis, process, and quality analysis, implementing improvements and guiding company procedures towards best practices (ITIL, COBIT, AGILE), aiming for innovation and cost optimization to create a competitive edge for the business.• Strategic business vision for the development and management of resources or solutions that enhance business performance through technology, designing, analyzing, developing, and implementing strategies and policies.• Audit of technological environments, seeking to identify the current situation of that environment and planning improvements according to best practices adopted in an IT department.• Management of corporate systems, with interfaces between business areas, consulting, and executive leadership.• IT infrastructure management, including information security, projects, servers, backups, antivirus, technical support, networking, telecommunications, database, and email.• Management of internal and external IT teams, responsible for 1st, 2nd, and 3rd-level Service Desk and Infrastructure support.• Performance indicator management, demand definition, and continuous improvement.Proposal development and pre-sales technical visits, Contract Negotiation, and Service Quality.
Tech For Ti
View- Website:
- techforti.com.br
- Employees:
- 68
-
Gerente De Negócios De Infraestrutura E Suporte And Gestão De TiTech For TiSão Paulo, Brazil
-
Infrastructure And Support Business Manager/ It ManagementTech For T.I. Jul 2017 - PresentSão Paulo, BrasilI am responsible for the creation of new projects, implementation, and sustainability.I work as an Information Technology professional who, after years of experience in IT project management, with extensive knowledge in project auditing, implementation, and monitoring, aims to assist companies of various sizes in improving their processes.Throughout this experience, I have prioritized close management of IT teams and their guidelines, to achieve excellence in the levels of services offered to clients, also conducting meetings with Directors of various companies.I practice coordination and monitoring of technical and behavioral performance, ensuring that the agreements between the company and clients are fulfilled with quality and operational excellence.Paying attention to details and personalization, I seek to analyze the needs of clients, specify services and technologies, scale teams, and project costs. The pursuit of an efficient IT department aligned with business objectives is constant. For this reason, I aim to manage services provided by suppliers, ensuring that SLAs are met without impacting the company's performance. Presenting operational and managerial reports, and reporting results by service agreements between companies, is another aspect I care about for all clients.Finally, I have the important responsibility of enabling technology and/or process changes based on IT best practices, focusing on security, compliance, and agility.By combining all these aspects, I can transform the operational aspect of projects and companies through excellent management that encompasses all areas of an organization.
-
CeoServiços.Com Jun 2016 - PresentSão Paulo E Região, BrasilMarket-leading organizations are shifting from being purely cost-focused to becoming companies that are focused on delivering value.In this paradigm shift, the practice of purely operational performance measurement is being replaced by a comprehensive analysis of performance. These indicators enable departments to monitor their performance in a more precise and effective manner.Such an approach brings several benefits to organizations. For example, by implementing a complete and contextualized analysis of performance, the organization can achieve better alignment between departmental activities and the overall objectives of the company. This can help ensure that all department actions are aligned with the organization's vision, mission, and values.Furthermore, this thorough analysis helps increase transparency and accountability within the organization. With these indicators, the leadership team can assess the performance of each department, identifying strengths and areas that need improvement.This is what I aim to do at Serviços.com. This consulting company was born with the know-how and tools to bring operational efficiency to various sectors, such as Commerce, Production, Logistics, Healthcare, and Sports, among others.We understand the need for the IT department to be responsible for keeping services available and aligned with the organization's actual needs. Therefore, we contribute effectively to generating value for business by monitoring and controlling systems, activities, costs, projects, processes, and other assignments.Offering more than just technological and management solutions, but rather seeking the satisfaction and efficiency of our clients, is my greatest motivation.
-
It ManagerGm Reis - Indústria E Comércio Ltda Jan 2011 - Apr 2016Campinas E Região, BrasilIn this position, I was responsible for the IT department throughout Brazil, dedicating myself to management, logistics, sales, and surgical sectors. I coordinated the implementation of the new Technopark factory in Campinas with over 6,000 square meters.I also had involvement in business management processes, where I developed activities related to project management of systems, infrastructure, information security, internet services, and Business Intelligence. As such, my routine involved the redesign of ERP management systems (Production, Inventory, Finance, Tax, HR, Payroll, and Logistics) and CRM systems, aiming for greater efficiency and cost reduction.My role was crucial in establishing an in-house IT department, customizing IT processes, and reducing support time. Additionally, I was responsible for team management, negotiation with suppliers and internal clients to facilitate projects, as well as the development of new processes, audits, and management reports.Furthermore, I was responsible for specifying innovative projects for the company, such as IT process documentation, operational risk reduction, sales administration, barcode-based inventory control, strategic planning management system, e-commerce website for national and international distributor customer service, and mobile platform consumption.Finally, I managed third-party contracts, such as website and email hosting, internet links, telephony contracts, and print outsourcing. I implemented information security policies with backups, firewalls, antivirus solutions, and user training. -
Technology CoordinatorInstituto Cohen Jan 2004 - Oct 2010São PauloIn this position, which marks the beginning of my professional journey, I was responsible for the technology department and the study center, introducing new technologies, innovating processes, and creating scientific knowledge bases.My responsibilities included determining requirements specifications, testing, and implementing a management system (G-CLíNICA) in partnership with an international team (G-SOFT, Uruguay). I created a system that met the Institute's needs by automating processes such as sending requests for exams and procedures and sending online XML billing directly to health insurance companies following the TISS standard.Furthermore, I provided training and support to users working with the G-SOFT system, obtaining feedback on what was developed to request modifications or new features. I also handled the preparation of management reports and indicators for the company's administration.As a milestone in this experience, I would like to mention the creation and updating of the Institutional website. Additionally, I served as the Head of the Center for Studies Department, where the company's surgery editing processes, data entry into medical records, and scientific work development take place.I was also responsible for supervising the technological area that provided updating and training courses for orthopedic doctors and physiotherapists.I was responsible for creating server and workstation backup routines.Lastly, I was in charge of ensuring operational functioning and increasing the number of national and international scientific publications for the Institute.
Marcos Figueiro Rossi Education Details
-
Business Administration -
Fasp UniversityComputer Science
Frequently Asked Questions about Marcos Figueiro Rossi
What company does Marcos Figueiro Rossi work for?
Marcos Figueiro Rossi works for Tech For Ti
What is Marcos Figueiro Rossi's role at the current company?
Marcos Figueiro Rossi's current role is Gerente de Negócios de Infraestrutura e Suporte and Gestão de TI.
What schools did Marcos Figueiro Rossi attend?
Marcos Figueiro Rossi attended Fmu University Center | Fiam-Faam, Fasp University.
Who are Marcos Figueiro Rossi's colleagues?
Marcos Figueiro Rossi's colleagues are Filipe Siqueira, Rogério Augusto Costa, Priscila Marcelino, Antonio Ramos, Douglas Ferreira, Fabio Erivelto Simões, Alexandre Vieira.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial