COO - Chief Operations Officer from Ideation to Growth Achievement: Utilized a rigorous data-driven decision-making process to achieve a remarkable 5000% revenue increase (R$1MM/quarter) from 2021 to 2024 across three distinct investment rounds. This involved strategically structuring and managing business processes and teams encompassing approximately 30 individuals across sales, pricing, customer service, logistics, and studio operations.Responsibilities:* Generated analytics… Show more COO - Chief Operations Officer from Ideation to Growth Achievement: Utilized a rigorous data-driven decision-making process to achieve a remarkable 5000% revenue increase (R$1MM/quarter) from 2021 to 2024 across three distinct investment rounds. This involved strategically structuring and managing business processes and teams encompassing approximately 30 individuals across sales, pricing, customer service, logistics, and studio operations.Responsibilities:* Generated analytics and insights on operations projects focused on automation* Leveraged strong analytical and project management skills to organize projects with clear milestones and deliverables.* Executed core analyses and processes, ensuring they ran smoothly.* Understood risks and opportunities, generating actionable recommendations to minimize issues.* Monitored and measured project planning and results.* Managed and prioritized demands from different stakeholders.* Built and maintained positive working relationships with cross-functional teams and stakeholders.* Developed and supported analysts in the Operations team.* Actively participated in OKR discussions and design for New Projects* Collaborated closely with other pairs on data models, KPIs, and visualizations.Structured Areas:Logistics Operations- Transportation Operations- Freight Contracting- Warehouse Management & Operations (Inbound & Outbound)- Quality and Technical Tests- Inventory ManagementComercial & Customer Services Ops- Advertisers and Contracts Management (Customer Care)- Pricing and Analysis of Repair State- Photographic Studio Ops- Ads Creation Management- Sales Operations (Customer Negotiation and Support)- Customer Experience Show less

* Involved in at least 14 projects in various sectors, including pharmaceuticals, retail, consumer goods, automotive and telecommunications.* Implemented cost reduction strategies and optimized inventory management, resulting in a 20% reduction in overall costs.* Developed business strategies and operational models, improving customer results in inventory optimization, transportation, supply planning and sourcing.Last Relevant Projects:COVID Ventilators Control Tower and… Show more * Involved in at least 14 projects in various sectors, including pharmaceuticals, retail, consumer goods, automotive and telecommunications.* Implemented cost reduction strategies and optimized inventory management, resulting in a 20% reduction in overall costs.* Developed business strategies and operational models, improving customer results in inventory optimization, transportation, supply planning and sourcing.Last Relevant Projects:COVID Ventilators Control Tower and Sourcing (Public Services in Brazil)Outcome: Governmental goal of ventilators acquisition reached with local production and control tower organizationDuring the coronavirus pandemic period, guaranteed visibility of the acquisition, production and distribution of mechanical ventilators through a control tower and establishing routines for workaround solutions with other peersProduction Planning Structuring (Pharmaceutical in Brazil)Outcome: Materials availability and revenue increase Lead workforce to effectively structure and implement a new area on Integrated Planning between MPS and Line Scheduling, Weekly Production Planning. Create and adapt necessary processes, governance and tools (Sale prioritization and MRP for Supplier Follow-Up check). Also support different and related workstreams for full integration and complete understanding of pain points for project success.Other ones:New Development and Operations Operation Model (Go to Market): Real EstateSourcing and Procurement Operation Model (Centralization): Real Estate in BrazilManufacturing Zero Based Budgeting (ZBSC): Consumer Goods in BrazilInventory Management and Policies Improvements on SAP EIS (former SmartOps System): Consumer Goods in BrazilService Level Studies: Opportunities Assessment and Roadmap Definition: Consumer Goods in BrazilGlobal Products Segmentation: Consumer Goods in Brazil Show less

Full Segments Inventory Optimization and Simulation Tool Built Telecom Company in BrazilInvolved Areas: Logistics, Integrated Planning, Distribution Planning, Production Planning, Engineering, Purchase, Commercial and MarketingOutcome: Potential Reduction of over R$ 200MM Inventory by improving different supply chain aspects that levered actual inventory policies and chain’s inneficiencyDescription: Lead workforce on given telecom context and Supply Chain Inventory Optimization… Show more Full Segments Inventory Optimization and Simulation Tool Built Telecom Company in BrazilInvolved Areas: Logistics, Integrated Planning, Distribution Planning, Production Planning, Engineering, Purchase, Commercial and MarketingOutcome: Potential Reduction of over R$ 200MM Inventory by improving different supply chain aspects that levered actual inventory policies and chain’s inneficiencyDescription: Lead workforce on given telecom context and Supply Chain Inventory Optimization aspects. Fully understand, analyze and create necessary inputs for an inventory optimization benefit by developing a customized tool that embraces the full-chain optimization within different segments and related material, and also by designing aligned transformation processes. Commercial Agreements Assurance Retailer Company in BrazilInvolved Areas: Commercial and MarketingOutcome: Assure more than 3% of Additional Bonification by Commercial Agreements through all different boardsDescription: Assure Commercial agreements benefits by creating support materials, data analysis, periodic status and control presentations, KPIs evolution and other simulation tools.Inventory Policies Review and Simulation Tool Built Automotive Company in BrazilInvolved Areas: Logistics, Parts Control, Purchases, Distribution Planning, Production Planning, Commercial and MarketingOutcome: 20% of Stock Volume Reduction considering better Service Levels and Stockout Reduction, KPIs Definition, Processes Improvements, Materials SegmentationDescription: Understand the actual Inventory Policies to effectively analyze planning and inventory management current situation and create a customized inventory policies simulation tool. The tool must follow businesses rules and particularities to provide the necessary information for inventory visibility and optimization. Show less

BI (Business Intelligence) Global standard Tools implementation and Migration Retailer Company in Brazil, interface with the french teamInvolved Areas: IT, Business Intelligence, Commercial, Logistics, Management ControlOutcome: 2 Application Servers Maintenance and Cost Reduction and New Reports Description: Understand and study the mechanisms and strategies involved in the used Business Intelligence tool. Link the operational processes strategies among different areas to the… Show more BI (Business Intelligence) Global standard Tools implementation and Migration Retailer Company in Brazil, interface with the french teamInvolved Areas: IT, Business Intelligence, Commercial, Logistics, Management ControlOutcome: 2 Application Servers Maintenance and Cost Reduction and New Reports Description: Understand and study the mechanisms and strategies involved in the used Business Intelligence tool. Link the operational processes strategies among different areas to the needed BI Reports delivered. Create tools and control documents for all used BI Reports (mapping). Effectively migrate all BI Reports from the old system to the new global solution.IT PMO E-commerce Implementation Retailer Company in BrazilInvolved Areas: IT, Ecommerce Operations, Back Office and P&L, Logistics and Distribution, Order Management, Marketing, Commercial and HROutcome: Weekly Status, Implementation Control and Evolution and Issue PredictionDescription: Full support for the manager on coordinating the IT part of the Project specially on critical phases regarding functionalities and some IT strategies (building support materials, helping on presentations and meetings, understanding and forecasting some implications and issues, and also as bridge between the businesses and ITs areas) Show less

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