Day-to-Day Responsibilities:• Review and verify team payroll outputs.• Process and deliver payroll calculations for large HC clients.• Provide payroll and personnel advisory services to clients.• Oversee client communication via email.• Implement income tax and social insurance reconciliation reports as requested by clients.• Manage social insurance cases, including online registration and deregistration.• Handle online calls and conduct onsite visits with clients.• Review medical insurance renewals, additions of new employees, deletions of resignations, and reimbursement requests handled by the team.• Focus daily on resolving pending cases in the ticketing system and ensure prompt responses to client emails and queries.• Supervise the preparation of personnel files, review contracts, and handle renewals.Monthly and Quarterly Responsibilities:• Review and evaluate compliance trackers, including local authorities’ payments and internal regulation trackers.• Validate and assess team performance and development.• Prepare and submit monthly and quarterly tax portal reports (ETA), including Monthly ETA reports and Form 4.Year-End Responsibilities:• Prepare and finalize Tax Reconciliation Form 6 for both old and new portals (CSV format) (ETA).• Review and follow up on employment contract renewals.• Follow-up and validate personnel files updates.• Track annual leave settlements.Onboarding Responsibilities:• Lead the onboarding process for new clients during the initial three months.• Collaborate with the sales team to review and finalize new agreements.• Collect and set up new employee and client data in the system, software, and database.• Ensure implementation of all scope items as per client agreements and invoice any additional services provided.• Advise new clients on best practices for legal payroll processing and personnel regulations.• Oversee the initial three payroll cycles to ensure smooth and professional onboarding procedures.

• SAP processing: including personnel, payroll, comp. & ben. and organization chart. • Personnel: Collect, file and update employee files.• Payroll: Process monthly reports (Attendance to payroll, local authorities’ and tax reports).• Recruitment: White and blue collars from job requisition until final selection.• Comp and Ben: Review sales rep commissions, annual appraisal, promotions and overtime.• Ensure legal compliance in various functions (labor law, social insurance, salary tax).• Provide support to management.• Support the day to day resolution of employees’ issues and disputes.• Preparing monthly, quarterly and annual reports to management in Greece.

• Personnel: Collect, file and update employee files.• Payroll: Collect attendance, overtime, social and medical insurance calculations.• Recruitment: White and blue collars from job requisition until final selection.• Social Insurance Office: Forms 1, 2, 6, 7, 101, and 111 preparation.• Medical Insurance: Opts in and out and annual agreement renewals.• Support the day to day resolution of employees’ issues and disputes.• Preparing monthly, quarterly and annual reports to management in Dubai.

• Hiring, dismissal and termination formalities.• Social and Governmental health insurance regulations.• Performance management (evaluation and appraisal)• Job description & Organization chart.• Appraisals including compensations, rewards, incentives, allowances.• Payroll processing starting from attendance until submission.

• Handle Partial new comers’ trainings.• Handle Customers inquires.• Explain, provide and pay billing queries.• Ensure customer satisfaction.• Log customer details on the CRM.