Marco Tribuiani
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Marco Tribuiani Email & Phone Number

Account Manager and Projet Modération Web 2.0 at Netino - Groupe Webhelp
Location: Greater Paris Metropolitan Region, France 6 work roles 4 schools
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Current company
Netino - Groupe Webhelp
Role
Account Manager and Projet Modération Web 2.0
Location
Greater Paris Metropolitan Region, France
Company size
243 employees

Who is Marco Tribuiani? Overview

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Quick answer

Marco Tribuiani is listed as Account Manager and Projet Modération Web 2.0 at Netino - Groupe Webhelp, a with 243 employees, based in Greater Paris Metropolitan Region, France. AeroLeads shows a matched LinkedIn profile for Marco Tribuiani.

Marco Tribuiani previously worked as Account Manager / Projet Modération Web 2.0 at Netino - Groupe Webhelp and Community Manager / Social Media Management & E-reputation international. at Pixmania. Marco Tribuiani holds Formation Html, Xhtml Et Css + Javascript from Dawan It-Consultin.

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Netino - Groupe Webhelp

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About Marco Tribuiani

Marco Tribuiani is a Account Manager and Projet Modération Web 2.0 at Netino - Groupe Webhelp. He possess expertise in e commerce, customer experience, foreign languages, community management, online reputation and 26 more skills. He is proficient in Anglais. Colleagues describe him as "Marco è stato uno straordinario collaboratore, sempre pronto a aiutare senza però perdere la capacità di rimanere focalizzato nel proprio lavoro. Notevoli capacità linguistiche, reattività, organizzazione e affidabilità sono solo alcune caratteristiche che rendono Marco un ottimo elemento." and "I had the chance to work with Marco. Marco was really customer focused and detail oriented. He enabled us to change some customer care processes, and regularly dialogued with other departments to increase the customers satisfaction. His calm nature was reassuring for our team"

Listed skills include E Commerce, Customer Experience, Foreign Languages, Community Management, and 27 others.

Current workplace

Marco Tribuiani's current company

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Netino - Groupe Webhelp
Netino - Groupe Webhelp
Account Manager and Projet Modération Web 2.0
Paris, FR
Website
netino.fr
Employees
243
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6 roles

Marco Tribuiani work experience

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Account Manager / Projet Modération Web 2.0

Netino - Groupe Webhelp

Région De Paris, France

- Gestion portefeuille clients en France et à l'international (Anglais, Espagnol)- Contact privilégié des clients (Ray-Ban, Perrier, Louis Vuitton, SNCF, Groupe BEL, SFR...)- Création et rédaction de chartes de modération personnalisés (Multilingues)- Recrutement et formation des équipes multilingues dédiés à la modération- Gestion d'équipes multilingues (Gestion de planning, suivi des objectifs, congés, arrêts maladie)- Mise en place de campagne en France et à l’internationale 24h/24 – 7j/7

Community Manager / Social Media Management & E-Reputation International.

Pixmania

Région De Paris , France

· Gestion des profils Réseaux Sociaux :Facebook, Twitter, G+ et Pinterest, principalement.· Veille E-réputation de la marque sur Espagne et Italie (Back-up France, PT et UK)· Opérations Online (recrutement et fidélisation de fans)· Recherche et tests de plateformes d'applications Facebook· Partenariats Blogs· Web Analitycs· Suivi des comparateurs de Prix· Bench concurrentiel· Reportings (Hebdomadaire et mensuel)· Traductions FR à ES / FR à IT.

Dec 2011 - Mar 2013

Médiateur - Crm - Europe Du Sud

Pixmania

Région De Paris , France

· Garantir la résolution des litiges clients· Traitement de médiations proposées par les associations de consommateurs divers pays (ES, IT + Back-up PT)· Effectuer le suivi des litiges clients· Traitement des plaintes· Traitement des anomalies· Appels sortants auprès des clients· Traductions FR à ES / FR à IT. · Traitement et gestions des avis clients dans des forums en ligne· Reportings (Hebdomadaire et mensuel)

Aug 2011 - Nov 2011

Gestionnaire Relations Clients - Europe Du Sud

Pixmania

Région De Paris , France

· Gestion administrative des dossiers clients· Vérification journalière « contrôle qualité » Contrôle mails et écoutes des appels des partenaires Pixmania (Call-center Geminis basé à Valencia, Espagne)· Validation des commandes· Collaborations direct avec services Transport· Appels et mails sortants auprès des clients· Reportings (Hebdomadaire et mensuel)· Traductions FR à ES / FR à IT.

Jul 2010 - Jul 2011

Assistant De Direction Bilingue (Anglais-Espagnol)

Vecointex: Société De Confection Textile

Venezuela

· Gestion des agendas professionnel et personnel· Organisation des réunions, conférences et déplacements à l’étranger (réservation d’hôtels, vols…)· Rédaction de courriers, mails et d’autres tâches administratives

Dec 1999 - Jan 2004
Team & coworkers

Colleagues at Netino - Groupe Webhelp

Other employees you can reach at netino.fr. View company contacts for 243 employees →

DC Davy Chambon Davy Chambon Colleague at Netino - Groupe WebhelpGreater Paris Metropolitan Region, France View → RR Rianha Ranoepawiro Rianha Ranoepawiro Colleague at Netino - Groupe WebhelpDomburg, Wanica, Suriname View → LA Lantoniaina Andriatsiory Lantoniaina Andriatsiory Colleague at Netino - Groupe WebhelpMadagascar View → RG Ruxandra Gherghinoiu Ruxandra Gherghinoiu Colleague at Netino - Groupe WebhelpRomania View → RN Rota Nirina Ramanantsoa Rota Nirina Ramanantsoa Colleague at Netino - Groupe WebhelpAntananarivo, Analamanga, Madagascar View → FR Finaritra Ramamonjisoa Finaritra Ramamonjisoa Colleague at Netino - Groupe WebhelpAntananarivo, Analamanga, Madagascar View → VR Voaritiana Randrianantenaina Voaritiana Randrianantenaina Colleague at Netino - Groupe WebhelpAntananarivo, Analamanga, Madagascar View → CR Chitigoi Radostina Chitigoi Radostina Colleague at Netino - Groupe WebhelpRomania View → KR Koloina Ramasinandro Koloina Ramasinandro Colleague at Netino - Groupe WebhelpAntananarivo, Analamanga, Madagascar View → NR Notahina R. Notahina R. Colleague at Netino - Groupe WebhelpAntananarivo, Analamanga, Madagascar View →
4 education records

Marco Tribuiani education

Formation Html, Xhtml Et Css + Javascript

Dawan It-Consultin

Maîtrise et création de sites web HTML/CSS et JavaScript/DHTML

Langues Étrangères Appliquées Lea (Mention Anglais-Espagnol)

Université Jean Moulin Lyon 3, Lyon

Cours De Langue Et Culture Française

Université Lyon 2 ( Cief Lyon )

Cours De Langue Et Culture Française

Université Catholique De Lyon ( Ilcf Lyon )
FAQ

Frequently asked questions about Marco Tribuiani

Quick answers generated from the profile data available on this page.

What company does Marco Tribuiani work for?

Marco Tribuiani works for Netino - Groupe Webhelp.

What is Marco Tribuiani's role at Netino - Groupe Webhelp?

Marco Tribuiani is listed as Account Manager and Projet Modération Web 2.0 at Netino - Groupe Webhelp.

Where is Marco Tribuiani based?

Marco Tribuiani is based in Greater Paris Metropolitan Region, France while working with Netino - Groupe Webhelp.

What companies has Marco Tribuiani worked for?

Marco Tribuiani has worked for Netino - Groupe Webhelp, Pixmania, and Vecointex: Société De Confection Textile.

Who are Marco Tribuiani's colleagues at Netino - Groupe Webhelp?

Marco Tribuiani's colleagues at Netino - Groupe Webhelp include Davy Chambon, Rianha Ranoepawiro, Lantoniaina Andriatsiory, Ruxandra Gherghinoiu, and Rota Nirina Ramanantsoa.

How can I contact Marco Tribuiani?

You can use AeroLeads to view verified contact signals for Marco Tribuiani at Netino - Groupe Webhelp, including work email, phone, and LinkedIn data when available.

What schools did Marco Tribuiani attend?

Marco Tribuiani holds Formation Html, Xhtml Et Css + Javascript from Dawan It-Consultin.

What skills is Marco Tribuiani known for?

Marco Tribuiani is listed with skills including E Commerce, Customer Experience, Foreign Languages, Community Management, Online Reputation, Social Media Marketing, Social Media, and Spanish Speaking.

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