With over ten years of professional experience in medical devices for the Ophtalmology field , my core expertise lies in delivering specialized applicational and clinical support with an high quality customer care for the highest technology equipments. At Alfa Instruments, my mission is to enhance customer attention through exceptional pre and post-sales training and support, aligning with the company's dedication to excel in technology. My work reflects a commitment to fostering enduring and continuously improving professional relationships , contributing diverse perspectives and experiences to our dynamic team.In my current role as Product and Application Specialist, I focus on the Northeastern Italian market, where I am responsible for customer education and commercial sales management, and i am the exclusive interface between sector professional and international suppliers . I pride myself on developing and implementing business processes, training partners and end-users, and maintaining international professional relations, all while ensuring the highest standards of customer satisfaction. My efforts are dedicated to consolidating Alfa Instruments as a leader in our field, driven by my specialized skills in education delivery and customer training.