Marc Pauchard Email & Phone Number

Fribourg

Responsable de la migration sur le nouvel ERP des applications métiers de l'ECAB.

Région De Lausanne, Suisse

Team management up to 20 Engineers, according to the organisation ; responsible of training ; responsible of various budgets ; coordination with different units in the compagny ; responsible of the Engineering West laboratory ; management of training budgets and laboratory equipments ; conduct of strategic projects in the Steering Board ; integration of new teams into Swisscom ENT Romandie-Follow-up of critical customer projects, for budget and customer satisfaction point of view-Beginning of the year, for each person in my team, development of objectives in line with the company's objectives, mid-year mid-term review, and performance evaluation-Definition of training, plan and follow-up-Integration of Axcept-Webcall (50 employees) and VeltiGroup-LanExpert (400 employees) into Swisscom including the assimilation to the new process and procedures used by Swisscom.- Implementation of the collaboration platform (S4B and Sharepoint) within the teamFrom 2009 to 2017 Unified Communication Leadership Group Cisco for the Swiss west regionNational coordination with product managers, project managers and other engineering units; answering internal and external technical questions; developing UC Service and SYI portfolio to increase the turnover; guarantor of the processes of setting up customer solutions; representative of Swisscom Romandie-Followed over 20 major client projects such as private banks, insurance companies, cantons ...-Definition of the needs in hours during Pre-Sales phase for the different projects-Establishment of performance indexes (KPIs) and application of them-Introducing Cisco Unified Communication to Sales and Specialized Sales-Presentation of client projects (case studies) to the management of Swisscom and potential clientsFrom 2005 to 2008 Competence Groupe Leader of Managed Services (Lan-I, Managed Lan, RAS, IP +, ...)From 2001 to 2004 Service Development Manager

Technical realization of the various services provided by Swisscom in data transmissions; realization of complex projects in WAN areas such as retail, banking and other customer networks; realization of data integration projects in LAN / WAN domains; provide various training for our internal and external customers- Migration from Frame-Relay to IP networks for Coop customers (national network) and Migros Romandie- Implemented IP connectivity for banks such as Crédit Agricoles, Bank SYS, ...- Participation in the design and realization of the IP network of the State of Vaud (RCV3)- Administrator training on RAS and Lan-I products

Technical realization of the various services provided by France Telecom / GlobalOne in the WAN X25 - Frame Relay domains on Alcatel and Cisco equipment, realization of projects in the LAN and WAN domains on Cisco equipments, provides technical support to external and internal customers in providing service picket.

Renens

Production responsible of position sensor for vehicle detection, design and hardware development of the RadioPark system, installation and commissioning of Amtech-Park and City Park products (collective parking management)

Diplôme D'Ingénieur, Telecommunication

Cloud Services - Dynamic Computing Services

All-Ip

Itil V3, Itil Continual Service Improvement

18.09.2014 ITIL Continual Service Improvement

Touch Point Leader@Swisscom, Computer And Information Sciences And Support Services

- Plan de développement individuel - Lien direct avec le business - Apprentissage - action - Groupe de pairs - Profession Manager.

Cisco Live 2010 Las Vegas

Activities and Societies: 27.06 - 01.07.2010 Cisco Live 2010 Las Vegas

Cisco Networkers2007 Anaheim

Activities and Societies: 25.07 - 30.07.2007 Cisco Networkers2007 Anaheim

Itil V3 Fondation, Itil Fondation, It-Service Management

Windows2000 & Active Directory

Activities and Societies: 29.10 - 07.11.2003 Cours Crash Windows 2000 & Active Directory

Ccie Examination Test, Routing & Switching

Cisco Networkers2005 Las Vegas

Activities and Societies: 19.06 - 24.06.2005 Cisco Networkers2005 Las Vegas

Cas Gestion De Projet, Project Management, Examen Écrit, Mémoire Rendu Et Défendu: Formation Terminée

Activities and Societies: De par sa « transversalité », la gestion de projet touche à de nombreux aspects et fonctions de la gestion.