• Development (bug fixing and enhancements) of the platform.• Server management.• Requirement gathering and analysis for enhancements.

• Development (optimisation, bug fixing, and enhancements) of the version 1 platform. Made optimisations that significantly improved the performance of the site.• Server management.• Working with IT and other staff members to determine requirements for enhancements, bugs, and data corrections (with a particular focus on payment and financial data).• Co-working with external development team to develop version 2 of the platform, with a particular focus on database design and payment gateway integration.• Design and development of the back-office management system for version 2. This system is for staff to manage campaigns (content, vetting, etc.), charity organisation information, donations, financial records, and more.

I provide business analysis, software development and computer hardware and software maintenance services, primarily to small companies and individuals.Some significant projects include:• Reflective Learning (reflectivelearning.co): helped the team gain focus and traction in development of version 2 of the system. Provided business analysis expertise (particularly around requirements analysis and system design), did development (working in NodeJS and MongoDB), re-drew about 480 images in vector format (in Adobe Illustrator), planned and assisted with data capture, proofread and checked data, and developed tools to assist in preparing and formatting data. • Spill Doctor: maintenance and enhancements to a custom CRM system built in PHP, MySQL and JQuery.• Genesis Sports Club Administration: design and development of the system. Well over 100 hours of work. Written in PHP and MySQL using the Yii MVC framework.

Worked on site at two clients.RCS – Loans division (19 months)• Process mapping and optimisation.• Loans platform migration project – covered Campaign Management, Insurance, Marketing, Sales, New Business, Telemarketing, Fraud, Product and Risk departments.• Interface design (limited) for system used to capture new loan applications.• Liaised with multiple vendors.Old Mutual – Group Forensic Services (2 months)• Process mapping and optimisation – finance administration, investigation and reporting processes.

I helped design and develop custom technical solutions for offshore clients using a variety of technologies, including Microsoft .NET (including C#, VB.NET and LINQ), Microsoft SQL Server, Microsoft SharePoint and Intuit MRI.My work included:• Enhancements and bug-fixing for client custom financial applications, internal applications, and custom reports for Intuit MRI.• Internal SharePoint customisation and development projects.• Being the sole developer of a custom management dashboard application. I was also a major author of the functional specification.• I participated in a select team responsible for writing articles for RealcommEDGE Magazine (focuses on commercial real estate IT). • I mentored two vacation workers (both university students).

I was responsible for maintaining all facets of the networked computer systems, including the creation of a failsafe backup system.

I worked part-time over the years, performing secretarial duties, dealing with account payments and entering confidential patient information into the practice management system, Health Focus.