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Highly accomplished Sales Director with key domestic and international experience providing leadership and management to sales teams in multi-national organizations, both large and small, with a focus on new logo acquisition and complex solution sales.Over 20+ years of global experience in IT sales, business development, and strategic account management. Proven success in driving multi-million-dollar revenue growth through cloud solutions, digital engineering, cybersecurity, AI/ML, and digital transformation initiatives. Experienced in leading high-performing teams, building C-suite relationships, and managing cross-border sales operations. Adept at consultative selling and aligning innovative solutions with clients' business objectives.CORE COMPETENCIESCharacterized by senior management as a decisive, hands-on leader—analytical, innovative, dedicated, quick thinking, and tenacious—with exceptional problem-solving and decision-making skills. Known as a talented team builder, motivator, and mentor. Abilities include:• Cloud Solutions & SaaS • Digital Transformation • IT Managed Services Sales• Cybersecurity Solutions • AI & Machine Learning • Global Account Management• Software Engineering Services • Cross-Border Deal Management • International Contracting / Negotiation• Sales Forecasting • New Market Entry & Development • Team Leadership & Development
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Sales DirectorHcltechAustin, Tx, Us -
Sales DirectorHcltech May 2023 - PresentNoida, Uttar Pradesh, In· Lead strategic sales and account management for enterprise clients across multiple industries, delivering complex IT solutions focused on cloud, digital transformation, AI/ML and cybersecurity.· Expanded relationships with existing clients, driving account growth and cross-selling additional services such as managed IT services, deployment services, AI/ML solutions, and hybrid cloud infrastructure.· Collaborated with pre-sales, delivery, and engineering teams to ensure the seamless execution of solutions, improving client satisfaction and driving repeat business.· Guided clients through digital transformation projects, with a focus on migrating legacy infrastructure to cloud-based solutions and implementing cybersecurity frameworks, resulting in measurable improvements in client efficiency and risk mitigation.· Conducted market analysis and developed go-to-market strategies that positioned HCLTech as a trusted partner for large-scale digital projects in competitive industries such as Telco, ISV, & High Tech. · Delivered strategic presentations and product demonstrations to C-suite executives, emphasizing HCLTech’s ability to address business challenges through customized IT solutions.· Led contract negotiations, securing favorable terms and long-term partnerships with two major clients -
Senior Account DirectorOrange Business Services Nov 2020 - May 2023Paris, Fr· Engaged with current and potential customers at the Executive level to understand their overall strategy and key business drivers; strived to develop a roadmap with the customer that facilitated progression towards or closure of Orange contracts (network services, solution sets, IS procurement, value added surround services).· Engaged with CEOs, CFOs, and CIOs to understand strategic business drivers and align Orange solutions to deliver business value.Prepare regular analysis of competitor activity to understand market direction and potential impact on customer relationship, proactively look for opportunity to address need for cost reductions or technology refresh to achieve enhanced capability, improved efficiency, or pronounced market advantage· Position consulting services as required to strengthen relationship by demonstrating Orange Business Services’ ability to bring intellectual value and advise; provide resolution of communications related problems through quality analysis in partnership with customer· Organize and manage marketing initiatives for company and with Partners inclusive of workshops, conferences and social events that give Orange captive access to customers in an attempt to build rapport· Continuously exceeded Pipeline development and management to achieve targets· Significantly grow the revenues year over year in line with targeted Orange Solutions -
Worldwide Business Development Leader, OpenpowerIbm Feb 2019 - Nov 2020Armonk, New York, Ny, Us -
Senior Product Manager & Owner, Converged Infrastructure SolutionsIbm Feb 2015 - Feb 2019Armonk, New York, Ny, Us• Own IBM’s point-of-view on market segment dynamics of $10.9B worldwide integrated infrastructure market• Define and own brand strategy for how we will play and how we will win in the market space• Shape market evolution of converged systems offering roadmap and accountable for market results• Define differentiated offerings that deliver unique business value to customers• Establish cross-discipline priorities and timelines• Develop and own end-to-end offering business plan• Lead execution of go-to-market business plan and feedback insights -
Global Sales Leader, New AccountsIbm Nov 2012 - Jan 2015Armonk, New York, Ny, Us• Responsible for setting overall strategic direction and management for STG Server Solution Group’s New Accounts program, achieving sales of over $374,000,000 from a 113 new accounts during two-year tenure in role• Work closely with product and marketing teams to define market opportunity, go-to-market strategy, and advises on offerings management & development strategy.• Closely drives management of the sales pipeline and key large opportunities across the worldwide territory.• Actively provides deal support, guiding the sales team closely on key opportunities, applying creativity in resolving objections and issues standing in the way of closing sales -
Alliance Sales Leader, Juniper Networks & Symantec Corp.Ibm Aug 2010 - Feb 2012Armonk, New York, Ny, Us• Accountable for setting the overall strategic direction and primary business development activities between IBM GTS and two of IBM’s key OEM partners, Juniper Networks and Symantec Corp.• Responsible for defining market opportunity, go-to-market strategy, and supervision of offerings management & development functions.• Closely drives management of the sales pipeline and key large opportunities across the region.• Actively provides deal support, guiding the sales team closely on key opportunities, applying creativity in resolving objections and issues standing in the way of closing sales.• Builds, working closely with the marketing and offerings management teams, programs and campaigns to generate demand and create leads.• Works closely with the regional solution design & delivery teams to define appropriate skills needed to support the business, developing and executing field enablement and training activities as required. -
Complex Deal Sales Leader And Master DealmakerIbm Jan 2009 - Jan 2011Armonk, New York, Ny, Us• Responsible for leading sales and overall deal management efforts for select key, high-value, complex, multi-country services opportunities for IBM within the AP region.• Worked with account management executives on select accounts as a dealmaker to develop and close high-value international-in-scope services opportunities.• Worked closely with global dealmaker counterparts to ensure seamless handling of strategic opportunities across national and organizational borders, ensuring customer requirements were met consistently and in a timely fashion.• Led and supervised international contracting process and roll-out upon successful close of sale, ensuring consistency of statements of work, commercial terms, and client requirements in each country. -
Client Executive & Area Sia Manager, Asia-Pacific, Jpmorgan ChaseIbm Oct 2006 - Jan 2009Armonk, New York, Ny, Us* Responsible for managing all aspects of the relationship between IBM and one of its largest global clients (JPMorgan Chase Bank) in the Asia-Pacific region, acting as a trusted business advisor and providing solutions to meet their overall business needs.*Accountable for total customer satisfaction, market share, and IBM revenue within the Asia-Pacific region, serving as the integrator of IBM before the client.*Plan and execute an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers.*Plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments with the client.*Responsible for identifying and qualifying large/complex business solution opportunities, which may be lead with IBM service offerings, and have the potential of aggregating the sale of additional IBM products/services. -
Managing Director, Asia PacificClearcube Technology International Apr 2005 - Sep 2006Cedar Park, Texas, Us• Directed Asia-Pacific operations and managed performance of staff of four for world's largest Blade PC solutions provider, ClearCube Technology International, Inc.• Lead APEJ region to five consecutive quarters of record breaking revenue and profitability growth.• Formulated, developed and executed comprehensive Asia-Pacific go-to-market strategy, including country-specific “focus” plans for Singapore, Hong Kong, Australia and South Korea markets.• Extensive experience in financial services, government, healthcare and manufacturing/commercial industry verticals. • Managed relationships and performance for primary business partners, resellers, and sales channels including channel development activities. Managed APEJ relationship for critical IBM Global Services partnership.• Led marketing team to plan and implement regional marketing campaigns encompassing both direct and channel-based marketing activities.• Managed regional process improvement initiative to improve support service-levels, reduce RMA lead times and decrease new order delivery times and exceptions. -
Regional Sales ManagerDell, Inc. Feb 2003 - Mar 2004Round Rock, Texas, Us* Set forecasts, established quotas and managed performance to meet sales goals of $120 million per annum with gross margins of 18% and OpInc of 5.5%.* Directed Dell's South Asia SMB (small business/mid-market) sales force of six managers and 80 inside sales representatives, account execs and technical sales representatives in five countries: Malaysia, Singapore, Thailand, Taiwan & India.* Worked with marketing director to implement regional sales and marketing campaigns including transactional marcom, direct mail, customer events, account planning and RAD analysis.* Designed and executed successful reorganization of Dell's Malaysia/Singapore SMB (small business/mid-market) division resulting in record-breaking financial performance representing net revenue growth of 13.2% Q/Q, 36.7% Y/Y and OpInc of 13.1%.* Drove employee satisfaction survey results for my segment to major positive increase: "favorable" responses over 19% higher than overall regional scores in FY04.
Marc Richardson Skills
Marc Richardson Education Details
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The University Of Texas At AustinBusiness Administration
Frequently Asked Questions about Marc Richardson
What company does Marc Richardson work for?
Marc Richardson works for Hcltech
What is Marc Richardson's role at the current company?
Marc Richardson's current role is Sales Director.
What is Marc Richardson's email address?
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What is Marc Richardson's direct phone number?
Marc Richardson's direct phone number is +65674*****
What schools did Marc Richardson attend?
Marc Richardson attended The University Of Texas At Austin.
What skills is Marc Richardson known for?
Marc Richardson has skills like Business Alliances, Forecasting, Strategic Planning, New Business Development, Negotiation, Sales Operations, Team Building, Strategic Alliances, Sales Process, Channel Partners, Channel Management, Alliances.
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