Marc Roberts

Marc Roberts Email and Phone Number

Head of Retail
Marc Roberts's Location
Bridgend, Wales, United Kingdom, United Kingdom
Marc Roberts's Contact Details

Marc Roberts work email

Marc Roberts personal email

Marc Roberts phone numbers

About Marc Roberts

Marc Roberts is a Head of Retail. Colleagues describe him as "Marc is a senior store manager with great knowledge and wide international experience in retail, especially in the outlet sector. He was a store manager at the time I joined Helly Hansen, and he was very supportive from day one, helping me to understand the systems we use. Despite working in different region he was always available when it came to solving issues when I started building out our CEE retail portfolio. He is not only a good colleague, but a great person, who is easy to make friends with, so can be a strong player at any teams from the beginning." and "I have been working with Marc for over 4 years and I was connected to him as a buyer for the Helly Hansen Outlet Store in Gloucester. It was a privilege to work with him from a personal side as well as from the professionalism he puts into business. His attitude, team spirit and loyalty to the brand made it fun to work with him. Marc did not only do a fantastic job as a store manager, he was as well a great support for the store systems in the Outlet stores in Europe and helped me to keep inventory numbers updated. His long retail experience made him a great asset in the retail organization, with a lot of consumer knowledge and good analytical skills. For further questions, please don’t hesitate to contact me: sven.bujalla@hellyhansen.com"

Marc Roberts's Current Company Details

Head of Retail
Marc Roberts Work Experience Details
  • Emmaus South Wales
    Head Of Retail
    Emmaus South Wales Dec 2019 - Jan 2023
    Wales, United Kingdom
    Responsible for the overall management and development of Emmaus South Wales’ social enterprise consisting of 5 charity shops. Provide meaningful work and personal development opportunities for companions and to develop, manage and motivate staff, companions, and volunteers, to continually grow the surplus delivered by our shops. presenting to customers and supporters a positive image of Emmaus through excellent retail practices.
  • Helly Hansen
    Sales Associate
    Helly Hansen Apr 2019 - Dec 2019
    Bridgend, Bridgend, United Kingdom
  • Ty Hafan
    Area Manager
    Ty Hafan Aug 2017 - May 2019
    Wales
    Accountable for delivering sustainable growth of contribution from a network of 13 diverse shops across Wales. First line manager for Shop Managers and deputies. Ensure the ongoing overall management of health and safety whilst supporting the delivery of a vibrant retail experience; maximising selection of quality stock, excellent customer service and engaging visual merchandising. Identifying opportunities and challenges to the growth of the business and regularly report on performance. Key responsibilities include:• Weekly reporting to retail director on store operations and financials • Delivering and coaching standard operating processes. • Ensuring all HR commitments are carried out. • Conducting regular and consistent shop visits. • Financial planning including yearly budget process and full P&L oversight. • Promoting internal and external events in store. • Working with other departments within organisation to maximise income generation. • Promoting all aspects relevant to the charity.
  • Tofs - The Original Factory Shop
    Store Manager
    Tofs - The Original Factory Shop Apr 2015 - Jul 2017
    Maesteg
    Store Manager for a brand-new department store. My role within the business was to oversee the smooth running of the store, this involved dealing with all staffing issues, stock, visual merchandising, health and safety, compliance and customer service. Key responsibilities include:• Weekly reporting area manager on store operations and financials • Ensuring 5000 sq. ft department store was adequately presented and stocked • Compliant with all H&S aspects. • Maintaining store staffing budget • Promoting internal and external events in store. • Managing LTO and sickness.
  • Helly Hansen
    Store Manager
    Helly Hansen Jun 2009 - May 2014
    Peel Outlets, Gloucester Quays, Gloucester, Uk
    I was responsible for all aspects of running the store, controlling salary spend, margin control, recruitment and in- store promotions. I was also heavily involved in other European outlet stores as well, especially involving IT and inventory. During the last 2 years I was heavily involved in outlet store openings in Norway, Sweden, Netherlands and Denmark, as well as taking lead responsibility on site for the closure of shops in Ingolstadt and Gloucester Quays.Key responsibilities include:• Weekly reporting to European retail manager on store operations, financials and IT issues • Managing HH largest UK outlet store. • Liaising with centre management • Ensuring adequate training (sales and product) and appraisal system in place • Control of store margin, purchasing, pricing and promotions • Troubleshooting all POS issues across European retail portfolio • Planning, recording and controlling of inventories across all European stores. • Played a major role in the opening and closing of stores in major cities across Europe.
  • Helly Hansen
    Assistant Manager
    Helly Hansen Sep 2007 - Jun 2009
    Mcarthur Glen Designer Outlet Village, Bridgend, Wales, Uk
    I held the role of assistant manager for a short period of time and was promoted to acting store manager as a replacement for the manager who went on maternity leave. Alongside the running of this busy store I was also given the responsibility of maintaining and troubleshooting all of the IT systems in the UK and European outlets.Key responsibilities include:• Although the assistant manager I spent almost 2 years running store as maternity cover • Became main resource for maintenance on all European stores POS issues (super-user) • Running inventories in several stores in UK and Europe • Planning rota, training and motivating a team of 10 staff. • Liaising with centre management and marketing departments to run campaigns. • Merchandising and in store presentation • Financial reporting to European retail manager.

Marc Roberts Skills

Retail Store Management Marketing Customer Service Visual Merchandising Apparel Budgets Merchandising Footwear Management Fashion Leadership Wholesale Inventory Management Sales Management Sales Pos Recruiting Brand Development Marketing Strategy Teamwork Sportswear Sporting Goods Hiring Store Operations Stock Control Time Management Loss Prevention Advertising Profit Assortment Retail Sales Retail Buying Inventory Control Retail Marketing Microsoft Excel New Store Openings Trend Business Planning

Marc Roberts Education Details

  • Ysgol Brynteg
    Ysgol Brynteg
    Pass C-D

Frequently Asked Questions about Marc Roberts

What is Marc Roberts's role at the current company?

Marc Roberts's current role is Head of Retail.

What is Marc Roberts's email address?

Marc Roberts's email address is mr****@****aol.com

What is Marc Roberts's direct phone number?

Marc Roberts's direct phone number is +4479477*****

What schools did Marc Roberts attend?

Marc Roberts attended Ysgol Brynteg.

What skills is Marc Roberts known for?

Marc Roberts has skills like Retail, Store Management, Marketing, Customer Service, Visual Merchandising, Apparel, Budgets, Merchandising, Footwear, Management, Fashion, Leadership.

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