Marc Ruffet Email and Phone Number
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I am Partner & Head of Growth at Go Beyond, an adventure travel company that offers authentic and diverse experiences in 9 countries across Asia. With 14 years of experience in the hospitality industry, I have developed and executed successful growth strategies for international organizations, SMEs, and large corporates, driving revenue, customer satisfaction, and brand awareness.I am also an entrepreneur and innovator in TravelTech and eTourism, having co-founded and led iZZi guide, a software solution for hotels and tour companies to find, assign, manage, and communicate with licensed tour guides. Additionally, I have been involved in the innovation and development of new technologies with strong S-Curve potential as an Entrepreneur in Residence at AI and Robotics Ventures, a venture building arm of Thailand's largest O&G exploration and production company.My passion for adventure and exploration motivates me to create and deliver experiences that go beyond the mainstream path, and that align with our vision and mission of representing the countries in which we operate accurately and helping them to develop. I am always eager to take on new challenges, learn new skills, and discover new destinations. I hold a Voliro T Pilot Certification, which enables me to operate drones for aerial inspection and surveying. I am also a remote camping addict and an avid hiker, who enjoys the mountains over the beach any day.
Go Beyond
View- Website:
- gobeyond.asia
- Employees:
- 14
-
Partner & Head Of GrowthGo Beyond Nov 2017 - PresentBangkok Metropolitan Area, ThailandGo Beyond is an Adventure Travel Company that offers a diverse range of experiences in 9 countries across Asia. From tracks into forgotten forests to cross-border trips with buses and tuk-tuks, we strive to provide authentic adventures that go beyond the mainstream path.Our focus on authenticity is driven by our desire to represent the countries in which we operate accurately. We believe that going off the beaten track not only satisfies our customers' desires but also helps the countries in which we operate to develop, aligning with our vision and mission.As Managing Partner & Head of Growth, my responsibilities include:- Manage and grow key accounts, with a focus on understanding and meeting clients' unique needs and goals.- Explore new markets and develop market penetration strategies to achieve growth priorities in Europe and North America.- Develop innovative travel products that align with clients' vision, with a strong focus on outdoor and adventure experiences.- Lead teams across nine countries across Asia to achieve budget and targets.- Secure strong growth across all distribution channels, including B2B, B2C, and OTAs.- Manage the implementation and maintenance of channel managers for online sales on OTAs and reseller platforms.- Build and nurture business partnerships with local, regional, and international accounts.- Manage profitability and yield across the company's distribution channels.- Ensure the continued growth and development of the business in line with our overall strategy. -
Entrepreneur In Residence (Eir) - Ventures Team, Commercial UnitAi And Robotics Ventures Dec 2020 - Mar 2023Bangkok Metropolitan AreaAs Entrepreneur in Residence (EiR) Commercial for AI & Robotics Ventures (ARV), a venture building arm of PTTEP -Thailand’s largest O&G exploration and production company, I am responsible for driving the innovation and development of new technologies with strong S-Curve potential. Our Innovation Platform has created AI & Robotics solutions for various industries including air, land, and sea.My key responsibilities include:- Leading the ideation, development and scaling of new businesses, by providing strategic commercial guidance, coaching and development support, and stepping into interim senior management and venture co-founder roles;- Executing the company's vision and strategy for commercial/technology development, overseeing the roadmap, deployment strategy and technology selection;- Managing the transition of products to the MVP stage and into standalone businesses, including the planning and implementation of organization structures, governance models, and financial planning;- Defining the right talent needs for each business as they grow, to ensure a successful implementation of agile culture and practices;- Representing the company at the board level and managing key shareholder relationships. -
Co-Founder & CeoIzzi Guide Jan 2018 - Mar 2022Bangkok Metropolitan Area, ThailandiZZi guide is an easy-to-use software designed for hotels and tour companies to find, assign, manage and communicate with licensed tour guides.What started as an idea on the top of my head has now turned into a dynamic travel tech startup based in Bangkok. We currently employ 5 people including locally sourced, talented developers.www.izziguide.com -
Co-FounderMasks Custom Apr 2020 - Nov 2021Bangkok Metropolitan AreaProud Co-Founder of a super fast growing startup that specializes in customizable face masks. I led the expansion of our B2B sales & distribution channels worldwide.Our Thailand-based factory has proven experience in manufacturing high quality clothes and sportswear, while our team of local and international designers produce some of the most innovative artworks for all tastes and industries. Contact us for more information! sales@masks-custom.com -
Commercial DirectorKhiri Group May 2014 - Sep 2017Bangkok Metropolitan Area, ThailandAs Commercial Director at Khiri Travel, a company founded in 1994 that operates across multiple countries in the Mekong region, my responsibilities are:- Building new relationships and expanding our market presence.- Developing strategies for organic growth of existing clients.- Researching and analyzing market trends, and collaborating with other departments to adapt our offerings accordingly.- Leading and managing a team of 25 sales and reservations staff.- Conducting regular performance analysis and identifying areas for improvement.- Facilitating a feedback loop with other departments to ensure consistency in service delivery.- Overseeing annual updates to our product pricing.- Managing product compliance and yield for the European and North American markets. -
Sales ManagerKhiri Travel May 2013 - Apr 2014Bangkok Metropolitan Area, ThailandResponsibilities- Handle 3 key EU markets (Netherlands, Germany, UK).- Develop specific plans to ensure revenue growth.- Motivate a team of 8 sales & reservations staff to beat annual budget targets.- Implement and supervise feedback loops with customer care department.- Train & assist sales staff in establishing closer personal contact with the company's accounts.- Collaborate with other departments (product, contracting, customer) to develop sales strategies and tools to boost business with existing agents.- Pro-actively think of new product development opportunities based on the specific needs of key accounts.- Review quotes and packages and recommend economies and consistency. -
Operations Manager ThailandKhiri Group Jun 2012 - May 2013Bangkok Metropolitan Area, ThailandResponsibilities- Deploy and enforce the company standards across Thailand branch offices- Take lead in implementing business development strategy set by Bangkok office.- Decision making on customer incentive programs, credit arrangements, marketing pricing.and staff/personal matters.- Long term account management with local suppliers.- Supervise transport and guide assignment centers.- Strengthened cooperation between commercial and operation department.- Actively managing planning, scheduling, execution and monitoring of all unit tasks to ensure customer needs are met in a timely and satisfactory manner.- Assist in handling any overflow of requests.- Manage all staff rosters and schedules with special attention to heavy reservation periods.- Lead customer service team and 24/7 emergency line.- Generate new target leads for custom leisure package.Want to know more about my key achievements? Drop me a line! -
Country Manager LaosPhoenix Voyages Group Aug 2010 - May 2012Luang Prabang, Lao PdrA travel agency specializing in inbound tourism, Phoenix Voyages is locally established in Vietnam, Myanmar, Thailand, Indonesia, Korea, Laos and Cambodia. Offering a personalized approach to travel with private local guide. A guarantee of a suitable tour, carefully designed by professionals of tourism who have a deep knowledge of each destination. Tours are designed in the full respect of environment protection.Responsibilities- Manage the opening of the Lao PDR country office.- Supervise negotiation & contracting with existing and new suppliers.- Staff recruitment, training & managing of operation team.- Country budget & operational cost control.- Product compliance (Switzerland, France and Spain) & creation of new products.- Entertain VIP guests and ensure consistency in company brand image. -
Environmental ConsultantUnited Nations Jul 2007 - Jul 2010Bangkok Metropolitan Area, ThailandResponsibilities (UNEP & ILO regional offices)- Provide advisory on the deployment of the Green Jobs Initiative in Asia (ilo.org/global/topics/green-jobs/lang--en/index.htm).- Assess country practices to support the preparation of a comprehensive 3R policy guideline (Recycle, Reduce, Reuse) in Thailand & Malaysia.- Assist the implementation of a joint project between UNEP, The Clinton Foundation & the Bangkok Metropolitan Administration (BMA) on building retrofitting and eco-housing.- Combined scientific data for the publication of the first Compendium of Environmental Standards and - Codes Applicable to Green Jobs in East Asia and the Pacific (ILO Bangkok, 2010).- Oversaw elaboration of the "Green Jobs Assessment Tool" for the Copenhagen Climate Change Conference 2009 (unfccc.int/meetings/copenhagen_dec_2009/meeting/6295.php).
Marc Ruffet Skills
Marc Ruffet Education Details
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East Asian Economics -
Integrated Social Studies -
Environment Studies
Frequently Asked Questions about Marc Ruffet
What company does Marc Ruffet work for?
Marc Ruffet works for Go Beyond
What is Marc Ruffet's role at the current company?
Marc Ruffet's current role is Partner & Head of Growth at Go Beyond.
What is Marc Ruffet's email address?
Marc Ruffet's email address is ma****@****aol.com
What schools did Marc Ruffet attend?
Marc Ruffet attended University Of Geneva, Kyoto University, University Of Lausanne - Unil.
What are some of Marc Ruffet's interests?
Marc Ruffet has interest in Enjoying Good Food, Jogging, Traveling, Soccer, Workout, It Technologies.
What skills is Marc Ruffet known for?
Marc Ruffet has skills like Tourism, Account Management, Customer Relations, Hospitality, Team Management, Event Management, Management, Environmental Policy, Sustainable Development, Sales, Business Development, Product Development.
Who are Marc Ruffet's colleagues?
Marc Ruffet's colleagues are Hamza Chioua, Gayan Hapuarchchi, Ninrat Dejpetch, Ayushi Gour, Artitaya (Arty) Sittiwang, Muhamad Amirul, Linh Dao.
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