Marc Shen Email & Phone Number

Easley, Sc, Us

Clearwater, Fl, Us

Operations Manager- Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Ensures safe and efficient operations. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.Operations manager duties and responsibilities: interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the director.Permit Technician- Certified Permit Technicians possess the knowledge, skills and abilities needed to perform their jobs in code administration: legal aspects, code language, code enforcement, reading construction documents, performing plan reviews and the permitting and inspection process. They are familiar with the International Building Code® (IBC®) and the International Residential Code® (IRC®), and can locate, describe and apply concepts from the books International Building Code® (IBC®), International Zoning Code® (IZC®) and Legal Aspects of Code Enforcement.

Clearwater, Fl, Us

Operations Management Review of Project Documents Summary Development Case Review & InsightReporting directly to leadership

Greenville, South Carolina, Us

• Co-Owner - Developed cross functional collaboration with sponsors, stakeholders, vendors, manufacturing, sales/distribution and marketing teams.• Content development for social media marketing campaigns. • Developed products for outdoor adventurer/enthusiasts, Search and Rescue (SAR) teams, disaster response teams, and public safety. • Developed proprietary curriculum for point-of-injury trauma care training based on TECC guidelines.

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Greenville, Sc, Us

Developing and growing positive business relationships with the organization’s numerous current and potential sponsors, community leaders, charities, business leaders, government partners, and industry. Initiate collaborative process between UWS leadership, sponsors and stakeholders to develop and evolve updates to the program, implementing program updates, execute updates, monitor fellows and program updates, responsible for closure/graduation of each cohort, lessons learned and data/metrics consolidation for review by UWS leadership, sponsors and stakeholders.

Greenville, Sc, Us

Conduct outreach efforts, interviews, and assessments with Warriors and their family members in the community.Accomplish outreach goals assigned by Director.Receive and review booking reports from Detention Center, Law Enforcement and Municipal Courts to follow up with Warriors who have been referred.Complete Warrior records in the data management program (WarriorServe) to include the uploading of eligibility documents, assessment forms, referral logs, surveys and other records as required.Carry out the internal system for individual warrior intake, client qualification and interviews that will guide the delivery of services and resources.Carry a caseload of Warrior clients.Coordinate inter-agency referrals and provide appropriate follow up.Maintain basic understanding of all program areas.Assist Warriors in understanding and managing their physical and/or mental health needs and communication warrior needs to appropriate UWS staff to provide care coordination.Provide Warriors access to information regarding resources that will empower them to address problematic circumstances.

Tampa, Fl, Us

• Sales Support Representative - Contract capture, pre-sales customer vetting, cross functional team support, customer retention and relationship management, engaged stakeholders and sponsors.• Worked with Director of Sales to develop and implement sales plans and processes.• Maintained a team-oriented, positive attitude, while providing a “customer first” level of service.

• Special Service Representative - Utilized virtual office, contract employees and cloud-based platform.• Worked with Sponsors and stakeholders to negotiated contracts worth $2K to $30M.• Established new workflow and review process identifying failure points and solutions in procurement, communications and cost management plans. Integrated new processes to improve vendor relations and extend distribution contracts.

Police Officer (Patrol) – Clearwater Police Department is responsible for the uniformed patrol functions of the City of Clearwater. Responsibilities include; 24-hour response to the initial investigation of crimes and incidents, traffic enforcement and control, accident investigation, community policing programs, specialized operations such as SWAT, K-9 and coordination for special events. • Patrol of assigned zone or sector.• Corresponding with the community to address trouble areas and persons of concern.• Deter traffic violations through active patrol. • Conduct investigations of reported criminal activity.• Conduct narcotics investigations.• Crowd and event control.• Conduct traffic accident investigations.• Selected to Special Weapons &Tactics Team, Entry Element, Sniper Element and Immediate Reaction Team (IRT)• CMS Instructor for BLS.• North American Rescue Certified Tactical Combat Casualty Care Instructor (TCCC/TLE).• North American Rescue Extraction Instructor.• Responded to high threat events as a member of CPD SWAT.• Participated in the issuance of high threat search warrants with CPD SWAT.• Served at one of four CPD SWAT Snipers utilized in SWAT call outs. • Participated in the capture of high threat suspects with CPD SWAT.• Served as a member of the Immediate Reaction Team (Tactical Rescue Technician) with CPD SWAT Medics.

• Security of US Assets• Close Quarters Battle• Enhanced Military Operations in Urban Terrain• Convoy Operations• Maritime Close Quarters Battle

Project Management

Tactical Rescue Tech, Tccc, Extraction

Basic Swat, Special Weapons And Tactics

Pursuing Bachelor'S Degree, Business Administration And Management, General

Education record