Marc Soden Email & Phone Number

Norwalk, Ca

Oversee projects from inception to completion managing all schedules and budget and advising upper management on marketing and designCollaborate daily with fellow sales representatives to produce quotes for clients, increasing post-sale purchases by 30%Work with dozens of established and prospective partners to increase sales by following up on purchases, inquiring about satisfaction, and suggesting additional services and advice regarding layouts, products, and preferencesAct as a liaison between designer, dealer, and end user to ensure seamless production planningWork directly with the consumer to analyze their needs and provide them with successful solutionsReduced A/R balance from $93,000 to $9,000 by reconciling 90% of past due invoices within first month of hireCreated organization process to properly track credits, which has eliminated duplication of work and reduced time spent disputing balances and reconciling accounts; overall resulting in a savings of several thousand dollars monthlyUpgraded filing system to more effectively manage the processing and distribution of invoices for an extensive network of nationwide vendors and suppliers including Perlick Corporation, TriMark Raygal, and othersResolved months of backlogged workload, including reorganization of all purchase order records, investigation and solution of billing discrepancies, and correction of invoicing errors that had previously been overlookedInitiated cross-checking of pack-lists and invoices resulting in a reduction of supplier overpayments and manual inspectionOrganize and schedule installation of all draft equipment as well as service and maintenance calls to multiple teams both within and outside the organization for clients such as Sycuan Casino, LA Coliseum, LAX, and Marriott Hotel Group

Cerritos, California

Tasked with maintaining a relevant alcohol list for all 16 restaurant locations and training staff accordinglyWorked directly with Liquor Distributors to secure pricing for upcoming products to be showcased on the menuUtilized market trends to develop progressive alcohol and beer menus which resulted in an increase in sales and revenueResponsible for counting, stocking, and placing weekly liquor orders of up to $20,000 monthlyAccountable for maintaining a controllable liquor cost of less than 21% with a variance of less than 1%Assisted management in developing highly successful contests for staff members in an effort to reduce liquor costs and improve employee knowledge of drinks, while boosting liquor sales for promotions in conjunction with repsDeveloped relationships with existing and prospective vendors to maintain the highest quality product and placementCommunicated with sales representatives regularly to ensure current product list was always relevant to industry trendsResponsible for interviewing, training, and completing all onboarding tasks for new hires and inter store promotionsOversaw closing duties including server checkouts, deposits, and running end of day reports for entire FOH staffCreated bar, host, server, and takeout schedules while maintaining a labor goal of 9.5% on a daily basisInstrumental in creation of original five-day bar and server training programs still in use to train new hires company wideCollaborated with the corporate office and new management staff in the development and opening of bars at 7 locations as the company expanded throughout Southern CaliforniaNew store openings included training of all new bartenders, servers, and managers, as well as placing initial liquor orders, creating inventory, setting up accounts with liquor distribution companies, and working with designer to develop layout of each barOrganized and managed off-site catering events including weddings and corporate events for up to 2,000 guests

Brea, California

Responsible for all onboarding paperwork including I-9's and employee handbooksCreated teambuilding projects in order to achieve greater employee involvement Verified payroll prior to issuing paychecks to all staffHandled employee suggestions and concerns and relayed proper courses of action to managementAssisted in implementation of new training programs for all staffTrained new team members and managers on sales techniques, product knowledge, and computer operationsResponsible for interviewing applicants for all FOH positions, as well, orientation for all new hired employeesControlled all bar inventory and conducted inventory weekly while ordering and maintaining an 18% costCollected server checkouts, daily deposits, and beginning and end of day paperwork from all FOH staff membersPartnered with managers to trouble shoot restaurant operations issues throughout shifts and training sessionsResponsible for local store marketing including organizing and participating in community events