Marc Spagnuolo Email & Phone Number

Milton, On, Ca

Mississauga, Ontario, Canada

Assisting dealers in sales and aftersales, consulting them to improve process to grow sales and customer service.

Oakville, Ontario, Canada

Analyzed and scheduled 30K vehicles per year of annual production accounting for profitability and company needs. Coordinated communication between departments by combining understanding of product and operations, driving quality of relationships through presentations and data analysis.

Oakville, Ontario, Canada

Consult dealers monthly on changes to vehicle incentives, tier 1 advertising, brand positioning, and customer data.Created business plans to strengthen territory performance in vehicle sales, profitability, market share, and customer service by streamlining processes in marketing, lead management, inventory, customer loyalty, website content, and vehicle delivery process.Utilize data analysis for collaborative inventory management. Exceeded business to business sales, achieving 105% of objective from 2017 - 2021.

Oakville, Ontario

Managed 38 dealers across Ontario and Atlantic Canada preparing business plans to improve vehicle sales, share, profitability, and inventory goals. Trained and monitored dealer personnel on new areas, including vehicle launches, technology (such as Ford Pass), and customer service initiatives.

Bramalea, Ontario

As a supervisor, monitored on time delivery, outbound performance, safety and error targets.As warehouse co-coordinator, managed payroll, created and filed paperwork for month/year end according to GIS1 standards. Developed manpower and vacation schedules for Brampton and Edmonton warehouses encompassing over 400+ full time and part time employees.

Write game summaries for men's and women's hockey games; for both home and away games. Coordinate with Communications Manager about improvements and additions to summaries.