Marc Takeuchi Email & Phone Number

Seattle, Washington, United States

• Collaborate on agency partnership overseeing the Amazon Buy with Prime initiative, enhancing merchant branding across Shopify, BigCommerce, and WooCommerce platforms to optimize prime member conversion.• Drive eCommerce strategy by diagnosing UX/UI challenges spanning product pages to checkout, offering actionable functional and technical insights.• Cultivate relationships with Shopify theme and App development firms, pinpointing compatibility gaps and devising improvement strategies.• Foster agency alliances with BigCommerce and Shopify App agency partner managers, broadening technical capabilities, service offerings, and recurring revenue streams.• Deliver ongoing support for Shopify and BigCommerce merchants, implementing customizations through Liquid and Stencil• Manage eCommerce platform to platform data migration• Streamline internal Shopify documentation for Marketing and Account Management Teams, ensuring seamless operational efficiency.• Tools: Basecamp, Slack, Notion, GitHub, VSCode, Sublime Text, Google Workspace, Pabbly, Zapier.

Greater Seattle Area

• Orchestrated the seamless execution of 40+ projects by effectively managing timelines and milestones.• Developed comprehensive project timelines, empowering clients with clear insights into each phase of the project lifecycle.• Fostered strategic partnerships with top-tier collaborators like BigCommerce, crafting innovative solutions for intricate eCommerce needs.• Facilitated cross-functional alignment by liaising with internal teams including design, development, sales, and SEO, ensuring synchronized delivery of project objectives.• Upheld transparent communication with all project stakeholders, proactively addressing tasks and resolving conflicts.• Delivered comprehensive CMS training and ongoing client support, while also spearheading the estimation process for future project phases and functionalities.

Greater Seattle Area

Diagnosed website pain points to craft strategic roadmaps aimed at enhancing user experience and driving conversions for improved ROI.• Spearheaded projects resulting in new revenue and recurring monthly earnings.• Developed customized proposals delineating project objectives, costs, deliverables, recommendations, and comprehensive project phases.• Conducted in-depth SEO competitor analyses, identifying shortcomings and opportunities for optimization.• Nurtured client relationships by providing timely updates on company developments, system upgrades, and industry trends.

Seattle, Wa

Managed the development and launch of 50+ websites, leveraging a robust toolkit including HTML5, Bootstrap, PHP, jQuery, JavaScript, CSS3, and SaSS.• In addition to my development duties, I played a pivotal role in training and mentoring team members, imparting expertise in content entry, formatting, and workflow processes for our Content Management System (Fusion), while also emphasizing the importance of unit testing.• Configured and maintained code repositories, website servers, and database environments, encompassing tasks such as DNS setup, SSL installation, and email configuration (Google Workspace).• To ensure smooth operations, I meticulously documented internal processes and procedures, contributing to enhanced organizational efficiency and knowledge sharing.• Provided comprehensive CMS training and ongoing client support, fostering strong relationships and ensuring optimal utilization of our web solutions.

Seal Beach, Bellevue, Everett

Provided comprehensive support to the Boeing Commute Office organization and the Transportation Resource Assistance Management System (TRAMS).• Conducted thorough analysis of existing applications and systems, presenting insightful proposals to address technical and procedural challenges to management. This involved creating process flow diagrams, UI wireframes, and conceptual and technical models to illustrate the alignment of system functions with business processes.• One of my key achievements was the redevelopment and implementation of automated processing for WageWorks participant data, significantly improving efficiency in Commuter System reporting.• Furthermore, I automated various tasks and procedures related to database and web server management, resulting in reduced reliance on manual reporting processes and substantial savings in resource costs.Technical proficiency - ColdFusion, HTML, CSS, Adobe CS, MS SQL, Oracle, Teradata, JavaScript, jQuery, and MS Visual SourceSafe.

Renton, Auburn, Bellevue

Played a pivotal role in crafting dynamic, data-driven websites to meet the needs of the Computing & Network Operations (CNO) organization. Collaborating closely with Project Management and Service Delivery Management teams, I focused on creating robust web solutions, streamlining processes, and enhancing user experiences.• Key achievements include the development of a bespoke Content Management System (CMS) and director-level website, resulting in annual savings of $100,000 in server costs. My proactive approach extended to pitching recommendations and solutions to senior management, leading to the successful implementation of our CMS company-wide.• Additionally, I contributed to the establishment of CNO web branding and web standards guidelines, ensuring consistency and professionalism across all digital platforms. Notably, I spearheaded the seamless integration of Web Single Sign-On (WSSO) into all organization websites, enhancing security and user convenience.Technical proficiency - ColdFusion, HTML, CSS, Adobe CS, MS SQL, JavaScript, jQuery, and MS Visual SourceSafe.

Renton, Wa

As a Workload Computing Support Manager, I oversaw technical support operations for 4000 employees across Renton and Tukwila, WA. Collaborating closely with LAN, UNIX, and PC desktop technicians, I ensured efficient resolution of support tickets within stipulated timelines.Furthermore, I played an integral role in the Boeing Action Request System (BARS) deployment team, contributing to the successful company-wide implementation of this tool.

Mba, Management Information Systems

Also received Graduate Certificate in I.S.

Bfa, Graphic/Media Design

Activities and Societies: Alpha Kappa Lambda, Graphic Design Students AssociationCompleted 6 month internship in the Information.

Education record