Marcus Abbott Email & Phone Number

Atlanta, GA, US

• Identify current and potential problems in revenue and inventory to keep cash flow consistent
• Hire and participate in the hiring of qualified individuals for all Billing Department positions
• Coordination and management of the Billing Departments day-to-day operations
• Support staff with collection strategies, billing procedures, standards, and revenue integrity
• Oversee A/R, Patient Services and Coding functions to ensure performance and workflow metrics are met

Atlanta, GA, US

• Manage account receivable and insurance claims processing for over 100 branch locations
• Help with developing policies and plans that will improve the cash flow and minimize A/R
• Assist with monthly DSO calculation and help to identify reasons for fluctuations
• Work with the Billing and Posting Department for proper claims filing and reconciliation
• Identify current and potential problems in revenue and inventory
• Supervise, oversee and evaluate the team's work performance

• Review bank accounts, check balances against ledger amounts; verify proper entries and balance
• Prepare journal entries, and reorder copies of cleared checks
• Research and resolve any discrepancies
• Maintain proper records, file bank statements, notices, reports and other documentation
• Prepare and electronically file 1040's and any other related schedules for the business

US

• Created an efficient AR team overseeing all collection activity through month end close
• Oversee the collection efforts of approximately $30 million in A/R
• Calculated monthly cash collections forecast and quarterly cash collections goal for department
• Identify payer trends and payment issues for resolution and payments
• Hire and train new employees in the collection/finance department
• Audit accounts for accuracy in collection process and SOP’s

• Resolved and identified billing issues with insurance carriers and contracts
• Reviewed claim denials and payer requirements for corrective action and prevention in the future
• Researched inventory in a timely manner to insure all possible revenue is sought after
• Kept accurate records of all activity and conversations for each activity
• Researched and resolved denials and EOB rejections within standard billing cycle timeframe
• Audited all workers compensation claims for proper submission and reimbursement

• Researched payments for more than 20,000 accounts in a short-deadline situation
• Investigated misapplied payments to correct and ensure proper allocation
• Provided information to branch managers relating to processes of applying insurance and customer payments, refunds and other miscellaneous accounts receivables questions
• Processing refund requests and making general ledger adjustments

• Managed collection of past-due receivables for multiple healthcare centers in the U.S.
• Verified insurance coverage, computed patient's benefits and specified patients balances
• Reduced aging receivables from $2.5 million to $1 million
• Consistently met or exceeded quarterly and annual collection objectives
• Solved account issues through verbal and written communication via appeals and phone calls
• Quickly gained proficiency in software applications: AS400, PeopleSoft, Meditech

AU

• Supervised A/R department’s daily operations and a staff that ranged from 18-40 employees
• Complete annual performance reviews for employees and provide timely feedback
• Assist with monthly DSO calculation and help to identify reasons for fluctuations
• Encourages and assists staff in developing more efficient and effective processes
• Monthly reconciliation process for 26 clients over $30M+ in revenue monthly
• Prepared weekly cash collections, and project status updates for sr. management

• Achieved financial objectives by preparing & auditing annual / monthly / weekly budgets; scheduling expenditures; analyzing variances; initiating corrective actions
• Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
• Identified current and future customer requirements by establishing rapport with potential and actual customers
• Provided Finance Department with monthly revenue calculation which included net revenue, billable units, any necessary accruals or deferrals, contractual allowances, bad debt adjustments and calculated actual to budget.

• Responsible for all aspects of business operations such as but not limited too; Hiring Firing, Scheduling, Training, production scheduling, Inventory maintenance, Ordering, Shipping, & Receiving
• Created and updated logistics for five separate routes, maintained billing records for all route sales
• Accounts Payable ensuring the accurate and timely processing of invoices. Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved various issues
• Processed weekly, biweekly, & monthly payroll thru ADI time system

• Accomplished restaurant objectives by recruiting, selecting, orienting, training, scheduling, coaching, counseling, and disciplining employees; constantly communicating job expectations and company policy
• Met financial objectives by forecasting requirements; prepared an annual budget, strategic plans and reviews; prepared and completed action plans; implemented production, productivity, quality, and customer-service.
• Controlled costs by reviewing portion control and quantities of preparation, minimizing waste, and ensuring high quality of preparationMaximized bar profitability by ensuring portion control; monitoring accuracy of.