Marcus Allen Adams321 South Franklin Street,Holbrook, MA 02343781-534-3678Adams13800@aol.comWalgreens1 Plymouth StreetHolbrook, MA 02343781-986-0831SFL (Team Leader) 2013 to 2014In charge of all scheduled employees and encouraging them for the customer’s experience in the location. Also explaining tasks to employees to ensure their tasks are completed correctly and on timeSkills:Ordering itemsCreating vendor receiptsCreating vendor claimsCreating store claims & recallsMaking sure that all employees get a break and that their positions are coveredDoing returns and ensuring customers of their purchasesIf a customer is unsatisfied with their store experience I attempt to help with any issues theyhadHead Photo Technician 2009 to 2013In charge of expense supplies and ordering in advance what would be needed. Also training the technicians to increase the consistency of our service and the opinion of the return customersSkills:Training new employeesOrdering supplies as neededChecking numbers of merchandise ordered, damaged, & purchasedCorrecting any errors with the numbers or products & suppliesContacting customers to alert them or long term items awaiting arrival or purchaseingPhoto Technician 2004 to 2009In charge or producing the customer’s orders, following their wishes on the quality of the products, helping them with ordering and explaining what would be available to increase their opinion on the products and proceduresSkills:Producing product in chosen timeCorrect pricing for productsEncouraging customers to purchase more products with what was already chosenKeeping the work area clean and organizedIf needed would help other employees with customer quantitiesStocking merchandising and overstockPricing merchandise
Listed skills include Customer Service, Visual Merchandising, Cashiering, Merchandising, and 34 others.