Marcus A Lugo Email & Phone Number

United States

Tonawanda, New York, Us

Amherst, New York, Us

Company ceased operations 03/2024-Educated clients on credit improvement strategies, providing personalized guidance tailored to individual financial situations.-Developed and maintained positive client relationships, earning trust through effective communication and financial expertise.-Implemented strategic sales techniques to promote solutions, for clients success.

College Park, Md, Us

Attained position of tutor through the America Reads* America Counts program. Worked in the Gibson-Bethel Community center located in South Miami. -Educated children in reading, mathematics and other various subjects. -Eventually worked to become head tutor working closely with management to codify and install a standard curriculum based on observances and experiences, working as a previous tutor associate. Worked closely with the project manager, giving insight to proper allocation of funding to extra curricular activities, eventually installed for the flourishing of the community center as a whole.

Seattle, Wa, Us

Attained job during COVID-19 outbreak. -Averaged 50-58 hours a week, working closely with management in the logistics departments. Focusing primarily on outbound and shipping. -Job responsibilities included, preparing deliverables and resolution assistance. I attempted to reconcile associates previous experience/insight by acting as a bridge of communication with the current Area Managers. Resulting in overall efficiency for the outbound department. Transferred to a smaller fulfillment facility in order to fully engage for my last semester at university. -Location: MIA1 - Opa Locka, FL & MIA6 - Doral, FL

Columbus, Indiana, Us

Managed on site logistics including preparation of deliverables, tracking support and resolution assistance. -Have been hired twice, 1st in Sept 2017- Jan 2018 & asked to rejoin from May 2019- August 2019 in a similar position with more authority.

Nashville, Tn, Us

Worked in the sales department, creating data oriented insight and accomplishing performance quotas based on client feedback. -Responsible for researching and generating leads, generated on average 10 accounts per day with a closing rate of 63% , surpassing monthly metrics. Demonstrated excellent customer service skills and professional attitude. Mainted models and reports used by the marketing team to support daily operations.

Dublin, Ca, Us

Hired for the holiday season, worked in the Kendale Lakes store improving set up, cashing out customers and assisting with store protections department occasionally.

Us

Opened and closed shop with multiple sandwhich artists under me. Asked to return and assist the shop several times through 2014-2016, focusing on efficiency and sales. Worked with the owner to aid with the successful selling of the shop.-Completed managerial tasks such as maintaining food stock, taking care of financials, and maintaining order in the restaurant.

Coral Gables, Fl, Us

Recruited by the University of Miami to play the position of tight end at the collegiate football level. -Learned more about team work, discipline and increased work ethic.

Worked as a landscaper seasonally operating closely with the owner, maintained lawn care, learned about starting a small business and attained the position of head landscaper. -Directed various jobs throughout the city with the assistance of other landscapers, maintaining customer satisfaction and exceptional standards. Learned about the logistics of preparing for landscaping jobs, directed the purchase of mulch, work supplies, and the maintenance of customer relationships.