Marcus Cook Email and Phone Number
Marcus Cook work email
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Marcus Cook personal email
I am a Technical Architect with a proven track record of bridging technical expertise and business needs to deliver impactful, scalable solutions. With extensive experience in AI-driven applications, API integrations, and selling enterprise products, I thrive at the intersection of technology and client success.My work spans developing custom applications, optimizing workflows, and leading post-sales integrations to ensure clients maximize the value of their investments. Notably, I’ve built AI-powered tools that have been deployed to achieve measurable outcomes such as cost savings and improved data accessibility.Beyond technical implementation, I bring a collaborative approach to problem-solving, working closely with cross-functional teams and clients to understand challenges and deliver tailored solutions. My background also includes running a successful blog that, within two years, scaled to over 100,00 visitors a month, ultimately leading to a profitable sale. Whether I am architecting technical solutions or building side projects, I am passionate about leveraging technology to drive efficiency and create meaningful impact.Favorite Quote:“These things cannot be explained in detail. From one thing, know ten thousand things. When you attain the Way of strategy there will not be one thing you cannot see. You must study hard."-Miyamoto Musashi, The Book of Five Rings
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Technical ArchitectYext Oct 2024 - PresentNew York, Ny, Us- Lead post-sales technical integrations and provide architectural guidance to maximize client success on the Yext platform.- Test and implement custom applications to update knowledge graph information through our API framework.- Conduct trainings on our AI-powered search experience, ensuring precise content navigation and improving result sets -
Senior Platform Manager, ResellerYext Nov 2023 - Oct 2024New York, Ny, UsAs a Senior Platform Manager, I specialize in leveraging data analytics and Python scripting to enhance platform functionality and user experience.My expertise includes managing comprehensive data projects such as customer usage overtime, profile optimization, and listing performance. In Python development, I've contributed to automating and streamlining processes with scripts for updating first-party reviews, extracting Knowledge Graph data, and managing language settings across child account networks.I have been responsible for the implementation of analytics dashboards, providing insightful data visualization and reporting across our customer network. Additionally, I have spearheaded the development of Zendesk AI chatbot widgets, helping the company move away from expensive vendors.
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Platform Manager, ResellerYext Oct 2022 - Nov 2023New York, Ny, UsJob Responsibilities:- Collaborated with cross-functional teams to identify inefficiencies in training processes and helped implement streamlined training programs across the company- Spearheaded the development and implementation of customized analytics and reporting tools for clients with a combined annual recurring revenue exceeding $100 million-Developed and maintained complex SQL queries and Python scripts to extract, transform, and analyze large data sets for our platform and client solutions team- Utilized SQL to deliver customized analytics and reports that provided valuable insights to our customers for Quartley Business Reviews
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Platform Manager, EnterpriseYext Jan 2022 - Oct 2022New York, Ny, UsYext is a software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.Job Responsibilities:-Worked on the platform services team on $11M+ Account value enterprise and commercial clients, actively managing all Yext products & subscriptions.-Implemented an API to export asset data in a client-friendly way that provided a solution to over two dozen internal product requests -Served as the department subject matter expert for Excel, SQL, and APIs to help troubleshoot customer issues-Worked closely with the sales and product team to develop campaigns and educate customers on new product launches
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Co-FounderThe Success Bug Nov 2019 - Jun 2023New York, New York, Us- Grew the website to reach over 100,000 visitors monthly through a combination of SEO best practices, guest posting, and an aggressive content strategy- Achieved a six-figure valuation through strategic advertising partnerships, sponsorships, and affiliate marketing strategies -
Materials PlannerUnilever Nov 2020 - Jan 2022Blackfriars, London, GbDeveloped keen knowledge of our upstream supply chain network in a fast-paced, demanding environment, while also working closely with our product and marketing team to help achieve optimal product-market-fitJob Responsibilities:-Managed and prioritized material backlog based on business needs, demand forecasts, and current inventory-Implemented data-driven inventory models to supply chain solutions team to address supply chain bottlenecks -
Product AnalystBloomberg Lp Jun 2019 - Oct 2019New York, Ny, Us-Became an expert on the Bloomberg product and was responsible for daily client calls to inform clients on new features-Worked on the Fixed Income team to help clients across portfolio management and risk and attribution -
Senior Transportation AnalystMary Ann Shaw Center For Public And Community Service Jan 2017 - May 2019The Shaw Center facilitates transportation of SU student volunteers to nearby areas for service learning, tutoring, and student teaching placements. By analyzing historical transportation data we implement bus routes for students that contain the least amount of run time, ensuring students get to their destinations in a timely and convenient manner. In the fall of 2017, I implemented the companies first check sheet that helped the organization standardized day to day responsibilities and inform all employees what tasks have been completed and which still need to be finished. In the spring of 2018, I led the preparation and execution of the 2017-2018 annual report used for key decision making by senior executives. Increasing topics covered by over 100% and pages of the report by over 300% from the previous year.
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Project Management InternSeventh Generation May 2018 - Aug 2018Burlington, Vt, Us-For my summer internship at Seventh Generation, Unilever I worked with department managers to create a streamlined stage gate process for 16 different departments. -I gained extensive knowledge of the project management software Workfront and engaged with key users to clarify user guidelines and increase adoption throughout the company. -For the majority of the internship, I dedicated my time to creating an excel document capable of showing a projects timeline, milestones, and task-specific risks all the way from its development to execution. This was done by using data validation tools, VBAs, and many other tools while keeping the document user-friendly. -
Main Desk AssistantOffice Of Residence Life - Syracuse University Feb 2015 - Dec 2017Syracuse , New York, UsManaged all inquiries and disturbances within the dorm and trained other main desk assistants in proper procedures and job responsibilities. -
Dog WalkerSelf-Employed Sep 2007 - Aug 2017Started and ran my own company for a decade and employed part-time staff in my time of absence. Through my business I have gained knowledge of entrepreneurship, the power of innovative thinking, and the importance of being a first mover in a new market.
Marcus Cook Skills
Marcus Cook Education Details
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Syracuse UniversityBusiness Management -
The Calhoun School
Frequently Asked Questions about Marcus Cook
What company does Marcus Cook work for?
Marcus Cook works for Yext
What is Marcus Cook's role at the current company?
Marcus Cook's current role is Technical Architect at Yext.
What is Marcus Cook's email address?
Marcus Cook's email address is mc****@****ext.com
What schools did Marcus Cook attend?
Marcus Cook attended Syracuse University, The Calhoun School.
What skills is Marcus Cook known for?
Marcus Cook has skills like Leadership, Microsoft Office, Entrepreneurship, Troubleshooting, Microsoft Excel, Sap, Personal Training, Customer Service, Technical Analysis, Microsoft Powerpoint.
Who are Marcus Cook's colleagues?
Marcus Cook's colleagues are Pedro Baggio, Sania Mirza, Rachel Soon, Vincent Vostatek, Weign Lagman, Michael Dunn, Jesus Ahedo.
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