Marcus Apodaca Email & Phone Number

Marcus ApodacaAddress Centennial, CO 80122Phone (719) 225-6382Email Marcusapodaca14@gmail.comTo obtain a position which best utilizes my skills, strengths and education to drive myself and other team members to grow and enhance abilities. A quick learner that is detail-oriented and adept at problem solving. Technologically literate with proven data entry skills along with expertise in Microsoft and Adobe Software. Bringing many years of related experience.Skills• Proficient with Microsoft Office programs, Adobe, as well as Outlook.• Type an average of 50–60 WPM with a 90 percent and above accuracy.• Experience in following procedures to minimize errors.• Strong ability to utilize critical thinking skills to problem solve.• Detail oriented.• Strong communication skills.• Able to work well with others or independently.• Analytical skills.Work HistoryClaims Examiner ISedgwick Claims Management Services Inc. Remote Chicago, IL | May 2021 - March 2022• Manage and handle Behavioral Health related Short Term Disability Claims.• Efficiently record and update client and employee information between multiple Sedgwick claims software.• Accurately complete and send sensitive claim notices/letters to appropriate parties.• Acted as claims subject matter expert, answering internal and external questions and inquires.Claims AssistantSedgwick Claims Management Services Inc. Greenwood Village, CO• Assisting Claim Examiners manage case loads and• Efficiently created and updated information in Sedgwick claims software.• Scheduled medical appointments and claims depositions.DriverUber, Lyft, Denver, COAssistant ManagerThe UPS Store Inc., Conifer, CO• Achieved recognition from senior management for contribution to store success, including managingsales, employees and operations to foster optimal performance.• Developed loyal and highly satisfied customer base through proactive management of team customerservice strategies.• Monitored security and handled incidents calmly.EducationMetropolitan State University Of Denver - Denver, CONo Degree: General StudiesPueblo Community College - Pueblo, CONo Degree Machining/Welding ClassesPueblo Central High School - Pueblo, COHigh School DiplomaReferencesKourtnee Smith - Sedgwick - Team Lead (855)537-5999Maria Abrahim-Petrone – Sedgwick - Team Lead (303)713-6043Jack Schufreider – Owner - The UPS Store (303)838-8200Judy McClure – Store Manager - The UPS Store (303)838-8200

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  Metropolitan State University Of Denver

  General Studies