Marcus Arthur Email & Phone Number

Jacksonville, Florida Area

• Research customer account and transaction details to resolve non-payments, delayedpayments, and other irregularities• Continually review collections methods to improve days in accounts receivables andcollection ratios; including establishing staff responsibilities, collection parameters andsetting measurable goals• Integration of systems and processes from recent company acquisitions into current billingprocesses• Alert executive management to irregularities, trends, and areas of concern with customerpayments and cash flow• Collaborating with senior management weekly to review team action items and any relevantdepartment projects• Reconcile and prepare monthly revenue GL accounting entries

• Responsible for logging all receivables invoices and maintaining an accurate aging reportusing Great Plains accounting software• Collected on past due accounts by sending bill reminders and communicating withresponsible parties via phone, email, or mail• Reconciled billing systems to ensure accuracy across multiple platforms• Set and proactively review customer credit limits based on future sales as well as overallcustomer history

Jacksonville, Florida Area

• Managed department operations, including but not limited to, program management anddevelopment, department budgeting, recruitment and development of department staff• Ensured collaboration between department managers to strengthen service of facility andprograms for members

Jacksonville, Florida Area

• Developed and maintained collaborative relationships with community organizations• Responsible for the direct supervision of aquatic staff, including staff scheduling, classorganization, and implementation

Jacksonville, Florida Area

Jacksonville, Florida Area