Marcus Arthur Email & Phone Number

Jacksonville, Florida Area

• Research customer account and transaction details to resolve non-payments, delayedpayments, and other irregularities
• Continually review collections methods to improve days in accounts receivables andcollection ratios; including establishing staff responsibilities, collection parameters andsetting measurable goals
• Integration of systems and processes from recent company acquisitions into current billingprocesses
• Alert executive management to irregularities, trends, and areas of concern with customerpayments and cash flow
• Collaborating with senior management weekly to review team action items and any relevantdepartment projects
• Reconcile and prepare monthly revenue GL accounting entries

• Responsible for logging all receivables invoices and maintaining an accurate aging reportusing Great Plains accounting software
• Collected on past due accounts by sending bill reminders and communicating withresponsible parties via phone, email, or mail
• Reconciled billing systems to ensure accuracy across multiple platforms
• Set and proactively review customer credit limits based on future sales as well as overallcustomer history

Jacksonville, Florida Area

• Managed department operations, including but not limited to, program management anddevelopment, department budgeting, recruitment and development of department staff
• Ensured collaboration between department managers to strengthen service of facility andprograms for members

Jacksonville, Florida Area

• Developed and maintained collaborative relationships with community organizations
• Responsible for the direct supervision of aquatic staff, including staff scheduling, classorganization, and implementation

Jacksonville, Florida Area

Jacksonville, Florida Area