Marcus Bergsten Email & Phone Number

London, Ontario, Canada

London, Ontario, Canada

I own a small local business with my wife. My role is supportive in nature, focused on bookkeeping and general consultancy.

London, Canada Area

As the Director of Quality and Customer Support, I spearheaded the establishment and leadership of a dynamic team, comprising 4 managers and a workforce of 50-65, to deliver exceptional global customer support and uphold product quality standards from 80 international suppliers. My strategic organization of the team into four key departments, Customer.

London, Canada Area

As Senior Manager of Product Management at Startech.com, I led a team of six product managers and three operations staff, overseeing product strategy and execution. This included the entire new product launch cycle, from technical specifications to pricing, ordering, and marketing. Product managers were responsible for the profitability of product lines.

London, Canada Area

As a Manager of Product Marketing, I led a transformative initiative, crafting and disseminating information for 300+ new products annually. My team ensured over 3,000 products were accurately represented with full technical specs and content optimized for search engines across global online platforms. We localized content into Spanish, French, German, and.

As a Product Marketing Manager, I spearheaded an initiative to enhance our product launch process. The goal of the project was twofold: reduce time-to-market and boost operational efficiency by delineating clear-cut roles and responsibilities. Collaborating intimately with all stakeholders; product management, product development, supply chain, and.

Responsible for introduction of all new products (45-60 product releases per year)Responsible for creating marketing material and web content for new productsManaging Qualitest after sales technical support teamResponsible for developing the North American market for European and Asian manufacturing partnersTechnical sales support for large projects

Responsible for increasing the sales of metal testing equipment in North AmericaMaintain key customer accountsRespond to incoming leads Responsible for developing the Canadian market for European manufacturing partnersManage large sales projects for key customers

Project manager for the development of a internal quantum efficiency measurement system used for testing of solar cellsProject planning using Microsoft project, focusing on cost analysis and on time delivery Worked with manufacturing manager to incorporate lean manufacturing concepts, which dramatically improved on time delivery of customer ordersProject.

Responsible for sales in South East Asia, South Africa and parts of South America Responsible for all communications between Höganäs and the customerBudget and market follow up, strategies for specific marketsAdministration of technical support

Responsible for holding technical seminars for customers in Thailand, Malaysia, Singapore, Brazil, Turkey and SwedenProject Manager for the innovation of an internet based Trouble Shooting Guide aimed at Höganäs Customer Managers and key customers Offered advanced technical support to Höganäs' customers in troubleshooting efforts related to the.

Acted as a material science / metallography resource in Research and Development projectsSupported the Technical Market Support department with metallographic trouble shooting

Master Of Science, Engineering Physics (Material Physics)

Complemented with courses in Optics and Optronics; Masters Thesis, Title: Material Characterization of GaSb/InAs Multiple Quantum Wells.

Masters Of Science Degree; Having Masters And Bachelors Degrees, Engineering; Engineering