Marcus Blevins Email & Phone Number

Lake Forest, California, United States

• Developed and maintained strong customer relationships by consistently providing personalized service, addressing client needs, and offering tailored rental solutions, contributing to repeat business and customer satisfaction.• Managed daily operational tasks including fleet logistics, coordinating vehicle availability, and ensuring efficient workflow, resulting in improved branch productivity and streamlined customer service operations.Led day-to-day operations of a high-volume… Show more • Developed and maintained strong customer relationships by consistently providing personalized service, addressing client needs, and offering tailored rental solutions, contributing to repeat business and customer satisfaction.• Managed daily operational tasks including fleet logistics, coordinating vehicle availability, and ensuring efficient workflow, resulting in improved branch productivity and streamlined customer service operations.Led day-to-day operations of a high-volume rental branch, managing a fleet of 100+ vehicles, overseeing staff, and ensuring optimal customer service and revenue growth through effective operational and sales management.to increase revenue• Participated in management training classes and workshops todevelop leadership and decision-making skills• Assisted training of new employees• Collaborated with team members to achieve business goals andimprove customer satisfaction• Analyzed sales reports and financial data to identify opportunities forgrowth and improvement• Conducted market research to understand local competition andcustomer needs• Demonstrated the ability to work in a fast-paced, dynamicenvironment with changing priorities• Adapted to different roles and responsibilities within the company togain a well-rounded understanding of operations. Show less

Mission Viejo, California, United States

Supervising Daily shift operationEnsure staff is upholding a company policyResponsible for the end-of-the-day cashouts are correctly completedInterviewing and recruiting new employeesCoordinating daily front restaurant operationsMaintaining safety and upholding food standard safety

Orange County, California Area

Labeling and updating paper filesGathering and organizing files and documents for coworkers’ use, for reportsPerform periodic inspections of files in order to ensure correct placement, legibility, and proper conditionScan or read incoming materials in order to determine how and where they should be classified or filed

Laguna Beach, California, United States

Greeting and Seating customersGive customers menu item recommendationsProviding attentive service to customersCleaning duties: Mop, sweeping, wiping tables, cleaning the espresso machineCollect payment from customers in a timely manner

Bachelor Of Science - Bs, Business Administration And Management, Graduated

Activities and Societies: A student-athlete (Football), American Marketing Association, Integrated Business Program, volunteer math tutor.

Education record

Activities and Societies: Football, Soccer, Swim, Track, Swim with Mike, and Choir