Marcus Bond
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Marcus Bond Email & Phone Number

Director, Consumer and Patient Experience at Ascension at Ascension
Location: Greater St. Louis, United States 14 work roles 3 schools
1 work email found @ascension.org LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email m****@ascension.org
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Current company
Role
Director, Consumer and Patient Experience at Ascension
Location
Greater St. Louis, United States
Company size

Who is Marcus Bond? Overview

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Quick answer

Marcus Bond is listed as Director, Consumer and Patient Experience at Ascension at Ascension, a with 57087 employees, based in Greater St. Louis, United States. AeroLeads shows a work email signal at ascension.org and a matched LinkedIn profile for Marcus Bond.

Marcus Bond previously worked as Director, Consumer and Patient Experience - Inclusive Experiences at Ascension and Director, Consumer Education at Ascension. Marcus Bond holds Master'S Degree, Secondary Education And Teaching from Missouri Baptist University.

Company email context

Email format at Ascension

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{first}.{last}@ascension.org
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Profile bio

About Marcus Bond

Marcus Bond is a Director, Consumer and Patient Experience at Ascension at Ascension. He possess expertise in healthcare, training, project management, management, leadership and 11 more skills. Colleagues describe him as "Marcus is an exceptional manager of people and processes. His willingness to explore innovative solutions while also ensuring the good work continues is to be commended. Marcus uses his analytical skills to ensure that decisions are based on facts and meaningful data. As an avid sportsman, his experience coaching sports teams also adds a dimension to his effectiveness. In addition, his leadership style includes constantly learning more about the business and how to motivate teams to deliver on organizational success. I would hire Marcus again and again to deliver on organizational mission, vision and values. ~ Dr. Sheila Stern" and "Marcus is a detailed oriented manager with great professional communication and work ethics."

Listed skills include Healthcare, Training, Project Management, Management, and 12 others.

Current workplace

Marcus Bond's current company

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Ascension
Ascension
Director, Consumer and Patient Experience at Ascension
st. louis, missouri, united states
Website
Employees
57087
AeroLeads page
14 roles

Marcus Bond work experience

A career timeline built from the work history available for this profile.

Director, Consumer And Patient Experience - Inclusive Experiences

Current

St Louis, Missouri, United States

Jul 2021 - Present

Director, Consumer Education

Current

Greater St. Louis

Jul 2021 - Present

Director, Clinical Professional Development

Current
Jul 2020 - Present

Clinical Professional Development, Manager

St. Louis, Mo

Jul 2018 - Jun 2020

Clinical Professional Development, Program Manager

Ascension

Greater St. Louis Area

Dec 2017 - Jun 2018

Care Excellence, Project Manager

Greater St. Louis Area

Jul 2015 - Dec 2017

Senior Clinical Project Manager

Greater St. Louis Area

- Provide mentoring, leadership, and on-job trainng to Clinical Project Managers as assigned by Director, Project Management.- Review medical protocols, study Analysis Plan, and data load specifications to ensure consistency.- Schedule and oversee kick-off, weekly, and close-out meeting with the Sponsor central study team.- Develop internal start-up documents for each protocol including, internal data processing instructions, training presentations, the Analysis Plan detailing how data will be processed by Biomedical Systems, and the protocol specific Procedure Manual for site use.- Draft data-base specifications for completion.- Train sponsor teams on use of the protocol specific web-portal.- Establish timelines for equipment distribution and training.- Drive close-out procedures through database lock on assigned projects.- Complete annual performance reviews for assigned Clinical Project Managers.- Support Sponsor audits and provide answers for audit findings.- Attend Business Development meetings as operational support.- Assist with training of new employees.

Nov 2013 - Jul 2015

Clinical Project Manager

Biomedical Systems

Greater St. Louis Area

- Develop and maintain knowledge of sponsor-specific protocols and SOPs.- Modify protocol specific internal processing instructions for data processing and transfers.- Conduct training of investigative sites on equipment and processes at Investigator Meetings, On Site training, or telephone Training.- Manage protocols for all methodologies within the Cardiac Services department.- Provide final approval of monthly invoices for assigned studies in collaboration with Accounting.- Collaborate with Accounting regarding billing issues related to assigned project.- Act as the primary Sponsor contact regarding data queries and other protocol related communications.- Initiate telephone contact with cardiologist for any site or Sponsor requested communications and document amount of time, attendees, and minutes.- Collaborate with Budgets and Contracts Department on all study modifications that impact the budget and/or contract.- Respond to metrics findings to facilitate improvements at the site level and keep the Sponsor informed of actions taken.

Dec 2011 - Nov 2013

Corporate Trainer

Greater St. Louis Area

- Designed a two week long training course and developed training and assessment materials for all new employees.- Redesigned, consolidated, and redrafted new employee handbook.- Drafted and redesigned policy and procedures for payment posting department.- Designed training materials and guidelines for thirteen software systems.- Oversee training of all new employees and scheduling outside sources for inter-office training for all employees.- Schedule and oversee all training sessions with sister company in India. Work to insure that all materials needed by them are provided.

Nov 2010 - Nov 2011

Client Manager

Greater St. Louis Area

- Conduct regular facility team meetings discussing daily operations and facility changes withrepresentatives from related departments.- Complete end of month reports for facilities in a timely manner by extracting appropriate reports for each facility, analyzing data, and communicating the information to facility manager and administration.- Act as point of contact for assigned facilities, and perform and analyze requested ad hoc reports

Jun 2009 - Nov 2011

Patient Account Manager

Greater St. Louis Area

- Contact insurance carriers to obtain timely processing of patient claims, while documenting contacts with insurance carriers, estimated payment dates, and providing the information necessary to expedite claim processing.- Analyze account payments and notes, and coordinate correct payments utilizing various carrier contracts.- Maintain correspondence with patients, providing the status of claims and outstanding balances, and maintaining updated contract and benefit information.- Maintain a daily record of activities using system reports to manage accounts receivable, while prioritizing accounts based on dollar amount and days in A/R.

Apr 2009 - Nov 2010

Patient Account Manager

Greater St. Louis Area

- Analyze and process Blue Cross and Blue Shield and Managed Care Insurance accounts to insure the validity of the incoming data- Log, track, and report trends of discrepancies in payments, denials, and charges- Interacted via telephone with other departments, physician offices, facilities, insurance companies, and reviewing agencies- Conducted collections and accounting activities, including extensive use of debits and credits in balancing accounts, figuring under and overpayments, and billing balances to second and third parties.

Jul 2007 - Jun 2009

Assistant Coach

Rockford Riverhawks

Rockford, Illinois Area

- Organize practices and game-day activities and strategies- Work with players one on one to develop skills- Scout and analyze opposing team’s abilities, tendencies, statistics and strategies and prepare scouting reports and statistical analysis trending and interpreting this data.

Apr 2006 - Oct 2006

Assistant Baseball Coach

Greater St. Louis Area

- Designed, coordinated, and organized team practices- Planned team trips: including travel accommodations, food and lodging- Organized team equipment management: including ordering, shipping and handling, and distribution- Scouted and prepared statistical analysis of opposing teams strengths and weaknesses- Recruited potential high school and junior college athletes for the program

Aug 2003 - May 2006
Team & coworkers

Colleagues at Ascension

Other employees you can reach at ascension.org. View company contacts for 57087 employees →

3 education records

Marcus Bond education

Master'S Degree, Secondary Education And Teaching

Activities and Societies: - Presidents Citation 2001-2004 - Who’s Who Among American College Students 2004 - Business Marketing Student.

Bachelor'S Degree, Secondary Education And Teaching

Activities and Societies: - Presidents Citation 2001-2004 - Who’s Who Among American College Students 2004 - Business Marketing Student.

Bachelor'S Degree, Marketing

Activities and Societies: - Presidents Citation 2001-2004 - Who’s Who Among American College Students 2004 - Business Marketing Student.

FAQ

Frequently asked questions about Marcus Bond

Quick answers generated from the profile data available on this page.

What company does Marcus Bond work for?

Marcus Bond works for Ascension.

What is Marcus Bond's role at Ascension?

Marcus Bond is listed as Director, Consumer and Patient Experience at Ascension at Ascension.

What is Marcus Bond's email address?

AeroLeads has found 1 work email signal at @ascension.org for Marcus Bond at Ascension.

Where is Marcus Bond based?

Marcus Bond is based in Greater St. Louis, United States while working with Ascension.

What companies has Marcus Bond worked for?

Marcus Bond has worked for Ascension, Ascension Health, Biomedical Systems, National Medical Billing Services, and Mercy.

Who are Marcus Bond's colleagues at Ascension?

Marcus Bond's colleagues at Ascension include Jonathan Willson Bsn, Rn, Ccrn, Sandra Meurer, Taylor Leaird, Deandre Bright, and Arriel Niblett, Lmsw.

How can I contact Marcus Bond?

You can use AeroLeads to view verified contact signals for Marcus Bond at Ascension, including work email, phone, and LinkedIn data when available.

What schools did Marcus Bond attend?

Marcus Bond holds Master'S Degree, Secondary Education And Teaching from Missouri Baptist University.

What skills is Marcus Bond known for?

Marcus Bond is listed with skills including Healthcare, Training, Project Management, Management, Leadership, Process Improvement, Customer Service, and Team Building.

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