Health Management Professional with over 10 years of diverse insurance experiene. My Experience includes Process Improvement, Change Management, Membership, Billing and Enrollment and claims with various lines of business. Creating Customer Work Orders in SalesForce for system enhancementsCreate BRD's and TRD’s, collaborate with IT leaders to ensure the delivery of high quality business requirements.Initiating and managing project timelines for new business and renewals with external Fully Insured and ASO customers.A skillful analyst with strong conceptual skills that demonstrates ability to solve and mitigate complex systems, processes and problems; executes projects to ensure details are not overlooked.
Listed skills include Business Requirements, Requirements Gathering, Business Analysis, Sdlc, and 16 others.