Marcus Brazier Email & Phone Number

- I was responsible for sanding down incoming transformers for the refurbishing process.- I used sandpaper in handheld manner then used a sander to finish the job.- I sanded down all sorts of transformers and got them ready to be sandblasted then painted.

- I washed all dishes, pots and pans that entered my sink- Once my shift was over I was responsible for sweeping and mopping the floors- I was also responsible for cleaning up my work area - I restocked the clean dishes and cooking utensils- Assisted in maintaining preparation and service areas in a sanitary condition- Cleaned and sterilized equipment and facilities - Maintained daily cleanliness of broiler and fryers- Supported all kitchen operations when chef was absent- Prepared food items

San Antonio, Texas

- I handled Verizon customers with bill inquiries and set-up new service- Effectively managed a high-volume of inbound and outbound customer calls- Answered a constant flow of customer calls with up to 150 calls in queue per minute- Addressed and resolved customer product complaints empathetically and professionally- Defused volatile customer situations calmly and courteously.- Gathered and verified all required customer information for tracking purposes