Marcus Brewer Email & Phone Number

Kirkland, WA, US

Fife, Washington, United States

• Spearheaded the Staff Sergeant Fox Suicide Prevention Grant, integrating IT solutions, policy development, and data management to optimize strategic decisions.
• Certified as a Peer Support Specialist by the Washington State Healthcare Authority, focusing on mental health and community support.
• Advocated for rural veteran support and suicide prevention at a high-profile Veterans Affairs Round Table, collaborating with multiple levels of government.
• Ensured seamless communication and coordination across multiple organizational tiers, including direct collaboration with executive leadership and board members.
• Formulated and implemented strategic advice that significantly improved operational and programmatic efficiencies.
• Organized and led staff training programs to enhance skills in suicide prevention and mental health support.

Fife, Washington, United States

• Led outreach initiatives for the Veterans Program, creating and implementing strategic outreach plans targeting eligible participant categories while coordinating scheduled visits to clinics and shelters, enhancing.
• Facilitated program eligibility screenings and verifications using V A-approved forms, ensuring 100% compliance with program guidelines and seamless coordination with agency partners for participant verification.
• Delivered SSG Fox SPGP services by coordinating support and wraparound services, establishing strong communication channels with VA resources and community providers which resolved 75% of participant service issues.

Fife, Washington, United States

• Streamlined bookkeeping software processes, enhancing expense tracking and invoicing efficiency, facilitating seamless information access for CEO and program management teams.
• Streamlined the preparation of detailed reports and correspondence for Board of Directors' quarterly retreats, significantly improving the clarity of organizational communication and reducing planning time by 2 months.
• Designed and maintained Microsoft Teams infrastructure for client intake scheduling, department meetings, and outreach event tracking, achieving an 95% boost in productivity.
• Enhanced document management by organizing office files with new retention strategies, resulting in a 85% improvement in operational efficiency.

Seattle, Washington, United States

• Successfully ran the store as a Shift Supervisor. Oversaw all business execution during the shift including cash handling, cleanliness, playing fun upbeat music, keeping team morale high, and delighting our customers..
• Managed cash handling during the shift, through opening, closing, and deposits, while maintaining a cash variance of less than $5
• Increased shift sales by 10% by communicating company goals effectively with all employees, including giving direction, coaching, training, and celebrating wins
• Modeled respectful management and communication tactics, resulting in a 15% increase in employee satisfaction, a 20% decrease in the number of employee complaints, and a 25% increase in employee retention
• Effectively communicated with coworkers about daily tasks which resulted in the completion of tasks and improved efficiency in difficult situations

Greater Seattle Area

• Assisted with training by positively reinforcing successful performance and giving encouraging coaching as needed; provided feedback to general manager on performance during shift and accomplished a 10% increase in.
• Oversaw opening and closing store operations during scheduled shifts; ensured that assigned duties were completed in a timely manner; provided guidance to staff and ensured company policies and procedures were followed
• Monitored cash register activity, documented, and resolved irregularities, and ensured proper cash management practices were followed by the shift team, resulting in a 50% decrease in cash register variances

Seattle, Washington

• Introduced Italian artisanal food culture to the American market by engaging new and returning customers, and explaining the menu to help them with the decision-making process
• Increased sales by educating customers on the quality of ingredients, and how products were made by speaking to over 100 customers per week
• Increased customer satisfaction by 20% through friendly and engaging connections, in a fast-paced environment, by developing an efficient system to manage customer queries easily

• Managed food costs through regular inventory and maintained quality inventory levels
• Ensure the kitchen operates in a timely way that meets College Chefs’ quality standards
• Comply with and enforce strict sanitation regulations and safety standards in compliance with state and county regulations
• Increased kitchen productivity and efficiency by 20% by improving daily food preparation scheduling

Greater Seattle Area

• Collaborated with client to design a weekly menu, creating dishes from scratch, and obtaining an average customer satisfaction rating of 9.5 out of 10
• Maintained product and supply inventory through online ordering, reducing waste and out-of-stock items by 25-30%, while increasing sales by over 15%
• Reported financial and other required results electronically and in a timely manner

• Maintained quality standards by preparing food items consistently and accurately according to recipe guidelines
• Maintain a safe working environment by using proper food handling skills and food safety guidelines
• Responsible for setup, food preparation, cleanup, and breakdown of line to ensure efficiency during meal service

Mountain Home Air Force Base, Idaho

• Coordinated monthly department head meetings, allowing a leadership philosophy to be relayed to personnel, increasing employee engagement by 25%
• Tracked and distributed 100 documents to department staff, ensuring 100% accountability through weekly memos and follow-up meetings
• Provided administrative support to 347 civilian, military, and contractors, by answering phones, updating calendars, and scheduling meetings
• Restructured department records for 10 offices, organizing, labeling, and filing over 1,000 files in a 3-month period, bringing them up to compliance with organizational regulations
• Supported over 250 international students from over 70 countries with a 100% satisfaction rate, by providing instruction and guidance to both students and faculty and managing hundreds of email communications
• Supported scheduling and preparation for 15 iterations of 20 courses, resulting in 3,000 students attending the courses

Associates Of Applied Science (Basc), Culinary Arts/Chef Training

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