Marcus Brigham Email & Phone Number

• Staffing of School Psychologist, Special Education Teachers and other healthcare professionals in the school setting • Contact candidate leads and ensure they qualify to meet needs of the client • Coordinate interviews between candidate and client • Conduct initial phone screens• Review Resumes• Primary point of contact for the organization for those seeking a position• Maintain contact and build relationships with candidates • Operate standard office equipment and software programs

Dallas, Texas

Partner with Maxim's Recruitment Center of Excellence to drive and reinforce recruiting initiativesTrain, mentor and develop North Texas and Oklahoma branch recruiters on effective recruitment strategies by conducting monthly calls and ongoing monthly Recruiter Think TanksCreate consistency in the use of strategic recruitment processes, methods, and caregiver experience throughout the fieldConduct on the job training exercises in conjunction with Just In Time Coaching techniques

Coordinating different divisional activities such as payroll, scheduling, and time keeping records.Maintaining, auditing, consolidating, and managing healthcare professionals. Consulting with clients, identifying and resolving issues with clients, and providing administrative support to management and sales departments.Maintaining excellent attendance and punctuality, confidentiality of clients and employee information.Professional etiquette and work flexibility, including frequent on-call duties.

Informed Product Mangers, Engineering and Marketing Department on inspection and corrective action reports.Analyzed trending issues by updating internal department documents and issues log.Collaborated with Product Managers, Engineers, and Manufacturing on product improvement & development opportunities.Trained new employees for successful transition to the Quality and Tech Department.Assisted with Tech Support Department to effectively resolve customer inquiries.

Interacted with customers to provide and process information in response to inquiries, concerns, and requests about products and services.Gathered customer’s information and resolve their issue by evaluating and analyzing symptoms.Proposed alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.

Marketed and sold company packages and products in a high volume call center taking 75 to 120 calls per day.Resolved customer inquiries concerning all credit, collections and accounting issues.Performed consistently to meet established organizations objectives and goals. Such as adherence to schedule of 90 percent where I never fell below 97 percent each month during my employment.

Directed daily operations and company policies of store and its employees to achieve targeted productivity, sales, and profitability goals.Developed, maintained and supervised front counter customer service associates.Increased sales daily on average by 1.5 percent.Communicated associate evaluation deadlines to the responsible supervisors in a timely manner.Delegated actions from SWAS tours with the Manager to CTL’s/CSA’s to complete.Actively mentor and develop Managers in Training.Assist in staffing and turnover levels within the store.

Bachelor Degree

Education record

Education record

Activities and Societies: Athletics - Football