Marcus Buckingham Email & Phone Number

Norcal Region 03/86

• Manages a Multi-Million Dollar Projects through accurate reporting, financial analysis, check points, task updates, and communication of potential issues when implementing solutions.• Analyzes work measurement, gap analysis, statistical analysis, production schedules, process flow charts, discussions with management, and operations visits identifying issues, inefficiencies, and problems impacting the achievement of performance and service goals.• Coordinates initial Project Proposal and Reviews with Operation Leadership team, sets timelines, measurable outcomes, coordinates reviews with Operations Leadership to discuss plan effectiveness, influence decision making and maintenance, and ensures plans are meeting desired cost reductions and service improvements.• Reviews recommendations with IE Manager on desired action steps to improve operating results and ensures all proposed solutions account for best practices regarding safety measures. Prioritizes opportunities of process improvements where key business plans are not being met.• Gains understanding of new technology to facilitate deployments throughout the district.

Oakland, California, United States

• Develops and maintains work measurement for processes to support all necessary operating plans and reflect current normal conditions.• Works with management to develop an implementation plan after new measurements are implemented.• Analyzes current operating plan to determine opportunities for improving the process and workflow (e.g., analyze process flow charts and production schedules, etc.).• Audits and analyzes internal processes and reports to identify areas for potential operational improvements and efficiencies.• Provides training to management and staff via classroom, conference calls, electronic material, or one-to-one to promote learning transfer, ensure training compliance, and improve employees’ operational performance.• Reviews and evaluates daily and weekly trends (e.g., historical volume, marketing forecasts, recent economic data, etc.), and develops volume projections for planning to forecast future resource needs.

Oakland, California, United States

• Coordinates the package car, tractor, and loading equipment order process with regions and districts to ensure business and service needs are met.• Identifies, evaluates, selects, and maximizes the use of physical assets. Projects number and type of physical assets required to meet future business needs. Train all personnel in safety and proper loading policies and procedures• Updates the vehicle management system to ensure accuracy of information for analysis and reporting.• Tracks current rental vehicles and creates rental forecasts for the peak season to facilitate analysis and reporting.• Accesses appropriate databases, writes information queries, and produces customized reports. Interprets and clarifies data, as necessary.

• Executes airplane network plan and coordinates inbound and outbound package process flow to ensure appropriate employee scheduling and proper loading for timely departure.• Inspects work area during preload to ensure employees are adhering to proper methods and procedures to reduce injuries and resolve potential process problems.• Performs method evaluations on preload employees at the established frequency to ensure safety, quality, and efficiency.• Determines employee training needs to produce continuous development plans.• Plans daily work schedule focusing on expected volume, staff levels, and operational goals to enable the safe and efficient execution of the Master Operating Plan.• Conducts pre-sort meetings with hourly employees to review volume estimate reports, volume goals, work procedures, and other planned communication topics.

Statistics, Operations Management And Supervision

Associate'S Degree, General Studies