Marcus C.

Marcus C. Email and Phone Number

Manager, Logistics and Infrastructure Engineering @ Teleport
Petaling Jaya, MY
Marcus C.'s Location
Petaling Jaya, Selangor, Malaysia, Malaysia
About Marcus C.

Marcus C. is a Manager, Logistics and Infrastructure Engineering at Teleport.

Marcus C.'s Current Company Details
Teleport

Teleport

View
Manager, Logistics and Infrastructure Engineering
Petaling Jaya, MY
Website:
teleport.asia
Employees:
734
Marcus C. Work Experience Details
  • Teleport
    Manager, Logistics And Infrastructure Engineering
    Teleport
    Petaling Jaya, My
    View
  • Teleport
    Assistant Manager Logistics Engineering
    Teleport Jul 2024 - Present
    Sepang, Selangor, Malaysia
    View
  • Teleport
    Cx Design Assistant Manager
    Teleport Feb 2024 - Jul 2024
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    - Research and implementation of an applicable Service Desk for the Customer Experience team to enhance Customer Experience- Built and designed a unified customer onboarding journey
    View
  • Teleport
    Customer Operations Assistant Manager
    Teleport Feb 2024 - Jul 2024
    Federal Territory Of Kuala Lumpur, Malaysia
    - Built a 24/7 Customer Support- Improved overall resolution time for tickets from 5 days to 2 hours- Team recorded an average of 5/5 star rating by customers
    View
  • Teleport
    Assistant Customer Care Manager
    Teleport Jul 2023 - Feb 2024
    Selangor, Malaysia
    - Managed a team to provide world-class Customer Service- Responsible for the overall coordination & direction of customer care team- Quality and Audit- Team building
    View
  • Teleport
    Senior Customer Care Executive
    Teleport Jul 2022 - Jun 2023
    Selangor, Malaysia
    - Quality assurance and audit on team performance- Managing team reporting directly to Senior Manager- New hire product training- Handling business customers' request- General guide of company's current services for Growth team in setting up C2C model
    View
  • Teleport
    Regional Claims
    Teleport Aug 2021 - Jul 2022
    Selangor, Malaysia
    - Overlooking all claims within company’s region- Investigation and tracing among CTO and hubs- Processing claims with insurance brokers
    View
  • Teleport
    Customer Care Executive
    Teleport Jan 2021 - Jul 2022
    Selangor, Malaysia
    - Constant communication with customers & merchants- Guidance for service booking- Coordinating with operations to ensure promised SLA met- Order tracking
    View
  • Airasia
    Cabin Crew
    Airasia May 2018 - Jan 2021
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    View
  • Haeco
    Aircraft Technician
    Haeco Oct 2016 - Oct 2017
    Xiamen, Fujian, China
    Carry out maintenance works on aircraft in accordance to Aircraft Maintenance Manual (AMM)Pre-flight routine inspections for on-line aircraft
    View

Frequently Asked Questions about Marcus C.

What company does Marcus C. work for?

Marcus C. works for Teleport

What is Marcus C.'s role at the current company?

Marcus C.'s current role is Manager, Logistics and Infrastructure Engineering.

Who are Marcus C.'s colleagues?

Marcus C.'s colleagues are Nadia Febrina, Tanarat Wachirakul, Muhammad Nashahi Nazri, Phromwan Tirapat, Pulakorn Taweesangphet, Muhammad Nurhakim, Arvind K. Gunaseharan.

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