Marcus Carrozza Email & Phone Number

New South Wales, Australia

• Consistently exceeded store sales targets by 20% through effective communication and upselling techniques.• Assisted in the development of new store displays and merchandising strategies, resulting in a 15% increase in customer engagement and satisfaction.• Provided exceptional customer service by addressing and resolving complex inquiries, resulting in a 95% satisfaction rating from customers.• Trained and mentored new sales associates on sales techniques, product knowledge, and customer service.

New South Wales, Australia

• Coordinated and executed delivery routes to ensure timely and accurate delivery of goods to clients.• Maintained and organised inventory levels, reducing inventory discrepancies by 25% through ongoing monitoring and tracking.• Operated various types of delivery vehicles, including cars, vans, and utes, while complying with safety regulations and traffic laws to ensure safe and efficient transportation.• Collaborated with warehouse staff to identify and resolve inventory and delivery issues, resulting in improved communication and streamlined processes.